Samsung External Water Filter | HAFEX1/XEP

Samsung External Water Filter | HAFEX1/XEP

Save Money, and the Environment

Samsung water filters are tested and certified by NSF International, a non-profit non-governmental organisation dedicated to public health, safety and environmental protection. Its certification is widely recognised around the world as a guarantee of safety.

Reduce Contaminants

Samsung water filters use a high grade carbon block which removes contaminants such as chlorine that may be present in your water, whilst also removing odours.

Filter Light Indicator

Simply refer to the digital panel on your refrigerator to see whether your filter needs replacing. When the filter requires changing the light will turn red. Each filter also comes with a month sticker that can be applied to the filter cartridge as a reminder.

Fresh Filtered Water at your Fingertips

When you purchase a Samsung side by side or French door refrigerator with ice and water dispenser you can rest assured that it is equipped with a highly efficient water filtration system. Whether located inside or outside of the refrigerator, these filters guarantee a reduction in contaminants. Enjoy fresh filtered water right from the dispenser without worrying, time after time.

Included in this price is a contribution to recycling costs of €5.

Brand Samsung
Colour White
Width 54 mm
Depth 54 mm
Height 256 mm
Weight 0.26 kg
Samsung External Water Filter | HAFEX1/XEP is rated 3.5 out of 5 by 8.
Rated 3 out of 5 by from Why no flow direction shown on filter Samsungs instructions tell you to install it the correct way around as shown by a direction flow arrow on the filter... That does not exist.
Date published: 2017-04-22
Rated 4 out of 5 by from Removal is easy when you know how! Water filter does what it says on the tin. Like others I really struggled to remove the old unit, until I discovered what when you've removed the (red in my case) retaining clip, you need to push the grey collet INTO the filter as you remove the pipe, to release it. Just pulling on the pipe will only make the collet grip harder and will potentially stretch the pipe.
Date published: 2018-08-25
Rated 4 out of 5 by from Direction of flow. I have seen many comments regarding direction of flow not indicated. Well I have to dispute this. It is clearly marked on the label ..
Date published: 2017-03-20
Rated 3 out of 5 by from As others have stated, direction still not marked On youtube I was able to determine that the flow goes from the bottom of the unit to the top (with the samsung logo towards the top). However it is ridiculous that after several years on the market, this is STILL being sold without any flow direction marking, either on the label or the unit itself.
Date published: 2018-07-09
Rated 4 out of 5 by from Poor installation instructions There is nothing on the product to show the direction of flow. Installation is therefore guesswork. How can samsung miss something so simple? A simple arrow on the label would suffice.
Date published: 2016-04-14
Rated 3 out of 5 by from Good filter with easy to use push fit connections but ........ what is the correct flow direction?? For a genuine Samsung replacement item, why does the filter not have a flow direction marked per the information label on the item? Not acceptable for genuine replacements.
Date published: 2016-08-26
Rated 4 out of 5 by from As described Genuine Samsung replacement filter
Date published: 2018-05-07
Rated 3 out of 5 by from I have no alternative but to approve We had our Samsung fridge freezer installed in July 2015. Alarm bells started to sound when the technicians struggled to fit the filter without it leaking. Eventually they did fit the filter, but only after going back to the store to obtain a replacement. April 2016 and the indicator light illuminated on our fridge. I ordered replacement filters; Samsung certified and after receipt commenced installation. May I say that I managed to install the filter on the second attempt, but only after I took the retaining clamps (not the red clips) from the original filter. If you visit the Samsung site they state that you remove the red clips and withdraw the pipes. The charming man on the video repeats the same instructions, but there is no of him doing it and I now know why! I removed the red clips and tried to pull the pipes off; they wouldn't budge. Tried again and again, not a mm. As I had some excess pipe and due to the fact that the filter is not easy to access, I cut the pipe at both ends. Even using pliers, gripping the plastic pipe firmly, the pipe does not detach. Eventually I took out blue/grey retaining clamps. I was then able to remove the pipes. Fitting is the opposite, but actually it wasn't. There was a slight leak, so I had to repeat the procedure, honestly and it was at this stage I damaged a clamp and had to use one from the original. After slight adjustment trimming the pipe edge, I installed the filter at the second attempt and so far it isn't leaking. May I say that I was amazed that the installers had such trouble, but now I know why. Let's get the video on the Samsung website to demonstrate how difficult it is to get the pipe off, yes it is easy to fit, but impossible to remove. Incredibly poor design and it is only due to the fact that I purchased two filters that I will be replacing it in circa 6 months time, but this time I will be prepared to sever the pipes at the start, rather than waste pipe as it stretches when you try to pull it.
Date published: 2016-05-23
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Delivery & Returns
We offer a comprehensive nationwide delivery service; we aim to deliver all orders as quickly as possible.
  • Computers & Electrical – 1 to 5 days on stocked items.
  • Furniture & Bedding – 7 days stock items, Non Stock varies with supplier.


  • If delivery is urgent check with the local store, we are here to assist.
  • 90% of our orders are fulfilled on the next business day.
  • Delivery times for rural areas may vary depending on routes and availability.
Free Pick Up In Store

Can’t wait for delivery or don’t want to pay additional delivery charges? It’s incredibly simple to pick up your online order in store and get your hands on your product quickly and easily. Simply select the pickup in store option and head to your nearest Harvey Norman store to pick up your order.

  1. During checkout, select “Pickup” and select your preferred store.
  2. After your order is placed, you will receive an “order confirmation email” with your “order confirmation number”. 
  3. Once the store has confirmed your order and reserved the stock, you will receive an email “Ready for collection”. (Usually within 24 hours for in stock items)
  4. Bring your "order confirmation number" to the store you selected for pick up, along with photo ID and the credit card you used to make the order.
  5. Speak to one of our staff and your order should be processed in minutes.
Easy returns

If you feel your product has failed a Consumer Guarantee (as defined by Irish Consumer Law) then don't worry you can easily return it to your local Harvey Norman store. We'll even pay for the postage if you live in an area where there is no store. Our returns policy covers any purchased item (conditions apply).

Ask us

You can send us a message to request more information about this product. Just fill in the form below.

Samsung External Water Filter | HAFEX1/XEP

Product Care

Discover all the benefits Product Care brings you.


With Product Care you can relax knowing your purchase comes with additional protection. Product Care covers all parts, labour and call-out fees for an UNLIMITED amount of repairs. Product Care will only use an authorized repairer network which means the job is done right the first time.

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2, 3 or 4 Year Protection Terms Available

You can choose the length of your Product Care to add additional benefits and protection for your product from the end of the manufacturer’s warranty. Choose from either 2, 3 or 4 years.


New for Old Replacement

If we cannot fix the product. We’ll replace it. LIKE for LIKE, SPEC for SPEC.


Coverage for Wear & Tear & Environmental Factors

Product Care covers wear and tear, defects in materials and workmanship. It also covers breakdowns caused by dust and internal overheating.



If you sell your product, or provide it as a gift to someone, your cover and any unredeemed entitlements can be transferred to the new owner. Simply contact us to arrange transfer of ownership.


International Coverage

Product Care covers your products anywhere in the world for up to €150. It also covers you in any country Harvey Norman operate in. These countries include Australia, New Zealand, Singapore, Slovenia and Croatia.



Our range of support options ensure you experience an easy and hassle free process when you need to talk to us about your Product Care Plan. If you are experiencing a fault, we will provide you with guidance and support every step of the way.

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Friendly Customer Care Team

Call 1800 200 503 to speak with our Ireland based Customer Care team who are available to help you with any enquiries or questions you may have.

Our team are available:
Monday to Friday: 9:00am to 5pm
Closed Weekends and Public Holidays


Easy Online or Phone Claim Process

Making a claim is simple and we are here to help you through every step of the process. Simply:

  1. Register your claim online at www.productcareclaims.ie or
    call our Customer Care team on 1800 200 503.
  2. Have your original purchase receipt handy to register the details of your claim.
  3. Let us take care of the rest.


Having Product Care with your purchase means you can enjoy benefits that are exclusive to you, such as cover for Accidental Damage, that will help you to enjoy the experience of your new product even more.

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Accidental Damage Cover

Product Care covers you for accidental drops, spills, cracked screens and unintentional accidents for 12 months.


Food Spoilage Cover

If your product is a fridge or freezer, Product Care will cover up to €150 for any food spoilage that occurs as a result of a covered fault.


Laundry Cover

If your product is a washer or dryer, Product Care will cover up to €50 for laundry expenses if your product is out of service for more than 10 days from the time you notify us of the fault.


No Lemon Guarantee

If your product costs more than €200 and has had two qualified service repairs and requires a third during the term of the plan, your product will be replaced.


Surge Protection Cover

Product Care offers cover against breakdowns from electrical interference, power surges or voltage fluctuations.

  1. Terms and conditions apply. Please visit product care claims website for more details.
  2. Feature relates to purchases made after 01/03/2011.
  3. For all product care cover enquires please consult www.productcareclaims.ie or call 1800 200 503


*2yr replacement plan commences when the manufacturer’s express warranty over the product finishes.

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