Samsung External Water Filter | HAFEX1/XEP is rated
4.5 out of
5 by
43.
Rated 5 out of
5
by
Beezer007 from
Easy when you know!
After seeing a few bad reviews about fitting the filter seems like a few having trouble, so here goes.. on installation of new filter you remove the clips red blue In many cases when you remove the clip then before you start tugging on the pipe push the grey collar down this releases the pipe so it pulls out with ease. To put the pipe back on the new filter simply push firmly back into the filter until it stops and replace the clip.
Date published: 2019-10-21
Rated 3 out of
5
by
Sparky from
Why no flow direction shown on filter
Samsungs instructions tell you to install it the correct way around as shown by a direction flow arrow on the filter... That does not exist.
Date published: 2017-04-22
Rated 4 out of
5
by
whydidntIthinkofthat from
Removal is easy when you know how!
Water filter does what it says on the tin. Like others I really struggled to remove the old unit, until I discovered what when you've removed the (red in my case) retaining clip, you need to push the grey collet INTO the filter as you remove the pipe, to release it. Just pulling on the pipe will only make the collet grip harder and will potentially stretch the pipe.
Date published: 2018-08-25
Rated 3 out of
5
by
Steve41 from
As others have stated, direction still not marked
On youtube I was able to determine that the flow goes from the bottom of the unit to the top (with the samsung logo towards the top). However it is ridiculous that after several years on the market, this is STILL being sold without any flow direction marking, either on the label or the unit itself.
Date published: 2018-07-09
Rated 4 out of
5
by
Arty from
Poor installation instructions
There is nothing on the product to show the direction of flow. Installation is therefore guesswork. How can samsung miss something so simple? A simple arrow on the label would suffice.
Date published: 2016-04-14
Rated 4 out of
5
by
Roglang from
Direction of flow.
I have seen many comments regarding direction of flow not indicated. Well I have to dispute this.
It is clearly marked on the label ..
Date published: 2017-03-20
Rated 3 out of
5
by
billymcmurray from
Good filter with easy to use push fit connections but ........ what is the correct flow direction??
For a genuine Samsung replacement item, why does the filter not have a flow direction marked per the information label on the item? Not acceptable for genuine replacements.
Date published: 2016-08-26
Rated 2 out of
5
by
MrWhale52 from
Difficult to install
This was not easy to install it was difficult to remove the clips and the water tubing from both the old and new filters.
Date published: 2024-05-22
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