Loading...

Customer Assist

Please Note:

Customer Assist is to be used for reporting product faults only.
For all other enquiries please visit our Contact Us page.

Log a Fault Online

To report a faulty product please fill out the form in the link below and a member of the team will respond to you within 48hrs.


Log a Fault

Log a Product Fault by Phone

If you have an issue with your product that you would like to discuss, please contact our Customer Assist Team on:


01 897 1520

For reporting product faults only. Please visit our Contact Us page for all other enquiries.

Opening Hours

Customer Assist Opening Hours

Monday:   09:30 - 17:00
Tuesday:   09:30 - 17:00
Wednesday:   09:30 - 17:00
Thursday:   09:30 - 17:00
Friday:   09:30 - 17:00
Saturday:   09:30 - 17:00
** Closed Sundays & Bank Holidays **

Black Friday & Cyber Monday Opening Hours

Black Friday 23/11/2018:   09.30 - 21.00
Cyber Monday 26/11/2018:   09:30 - 21:00

Please confirm your selection

Store Picker

Travel Mode

Stores