Hamilton Bed Frame | King | 5ft | Aged Oak is rated
4.2 out of
5 by
26.
Rated 1 out of
5
by
Anonymous from
Very disappointed with Hamilton bed - Not fit for purpose
Beautiful looking bed but that is where it ends.
Very poor design. Side panel had to be replaced as the bed broke. Very inadequate screws holding it together.
HN admitted there was a design fault and said it had been rectified. Bed was replaced. Still have problems. Bed continues to creek. Expensive bed for what it is and not up to standard.
I note that HN do not have the bed on display in Nutgrove store even though they are selling the bedside lockers and drawers. Does this not suggest that there is a problem?
Staff told me that this was the only problem yet bed installer said he had to replace several beds. Alan, the bedding section manager not going out of his way to help.
Will probably have to get my solicitor involved to bring things to a head.
Date published: 2025-08-18
Rated 1 out of
5
by
faulty bed from
Faulty from the start.
When the bed arrived there were parts missing and i had to wait for them.
With in 12 months I had Harvey Normans out to fix the bed twice ,the side rails came away from the headboard. When it happened a third time I was informed that the warranty was for two years. DO NOT BUY THIS BED.
Date published: 2025-05-07
Rated 4 out of
5
by
ReviewerC from
Fantastic value
Gorgeous frame that went together quite easily! Some of the main frame is prone to splitting however so keep an eye on it
Date published: 2024-08-18
Rated 5 out of
5
by
Kaya from
Beautiful oak frame
Beautiful solid timber bed frame. Easy enough to assemble (approx 1hour). High headboard, really happy with purchase
Date published: 2024-08-05
Rated 1 out of
5
by
bob27 from
Faulty parts
Received this bed frame without screws, instructions, and leg holders. When I finally received the leg holders they did not fit. I took me several attempts to get the staff to help, as they did not admit the issue initially until other customers had the same complaint. Two weeks after I have to ask for refund as there will be no stock for 3 months!
Date published: 2024-04-16
Rated 5 out of
5
by
G M W from
Solid, well built bed frame
Very simple to put together, clear instructions and solid, well built bed frame
Date published: 2023-06-23
Rated 5 out of
5
by
Helen from
My new bed
Love my stylish bed - has updated whole look of bedroom
Date published: 2022-04-09
Rated 5 out of
5
by
AM Ní Bhraonáin from
Excellent service!
Love the bed. It was delivered super quickly by lovely, friendly and efficient staff. Whole experience was excellent.
Date published: 2021-04-05
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