Description
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Roborock Saros 20 Neo
Essential Power, Ultimate Convenience
*Images are for illustration purposes only and may not exactly represent the product.
AdaptiLif Chassis 3.0
Effortless room-to-room cleaningClimbs up to 8.79 cm double-level and 4.5 cm single-level theresholds.
RetractSense navigation system
Rise. Retract. Navigate.
Cleans under more furniture
Ultra-slim design
Adjusts its height to reach spaces as low as 7.95 cm for more complete cleaning.
Built for better carpet care
Advance carpet cleaning
3X liftable designs
Adjusts intelligently to every scene
36,000 Pa HyperForce Motor
An ultra-powerful motor delivers consistent suction to lift dust, debris and hair from hard floors, carpets and rugs.
Dual Zero-Tangle System
No tangles. No interruptions. Designed to handle even long hair, the Dual Zero-Tangle System helps prevent tangles and maintain continuous cleaning.
Enhanced mopping performance
Deeper mopping. Less residue. Warm water mopping helps loosen stubborn stains for a deeper clean.
FlexiArm technology
Deep cleaning for edges & cornersFlexiArm Arc Side Vrush and Edge Mopping System clean tightly along walls and into corners for complete coverage.
Stain-target AI cleaning
Intelligently detects stain types and adjusts cleaning strategies, applying extra power to tough messes for effortless cleaning.
Advanced obstacle avoidance Sees more.
Reacts smarter. Cleans better
Detects 300+ obstacles with structured light and RGB camera, helping avoid everyday clutter day and night.
VertiBeam Lateral Obstacle Avoidance
Seamless navigation across your home
Detects side obstaclesAvoids loose cables.
Cleans behind curtains
Mark curtains in the app and the robot cleans bahind curtains and soft partitions without adjusting them.
Automatically cleans what gets missed
If cleaning is temporarily blocked by people or pets, it continues alsewhere and automatically returns to clean missed areas once the path is clear.
Won't push through closed doors
When doors are closed, it moves on instead of pushing or bumping into them, helping protect your doors while keeping cleaning smooth and uninterrupted.
Band new multifunctional dock
Warm Water Auto-Refilling & Powerful Warm Air Drying
Intelligent dirt detection for re-wash &re-mop
Continuously monitors dirt levels, adjusting wash time and re-mopping heavily soiled areas.
Engineered for effortless maintenance
Notes
- Based on internal testing by the manufacturer, under test conditions where the first threshold height does not exceed 4.5 cm, the gap depth between the two thresholds is greater than 11.99 cm and does not exceed 14 cm, and the second threshold height does not exceed 4.29 cm, the robot is capable of crossing double-layer thresholds with a combined height of up to 8.79 cm. Actual performance may vary depending on environmental conditions and actual usage.
- This function needs to be manually enabled in the Roborock app.
- Based on internal testing of the digital motor under specific conditions. Actual results may vary depending on product configuration and usage conditions.
- This function must be manually enabled in the Roborock app.
- This function needs to be manually enabled in the Roborock app.
Specifications
General
-
Brand
- Roborock
-
Product Name
- Saros 20 Neo
-
Product Type
- Robot Vacuum and Mop
Cleaning Features
-
Vacuum Function
- Yes
-
Mop Function
- Yes
-
Carpet Detection
- Yes
-
Automatic Carpet Boost
- Yes
-
Zone Cleaning
- Yes
-
Suitable Surfaces
- Hard Floors and Carpets
-
Robot Features
- Vacuum and Mop
- Automatic Carpet Boost
Mopping Features
-
Auto Mop Removal
- Yes
-
Hot Water Mop Washing
- Yes
-
Robot Features
- Auto Mop Removal
- Hot Water Mop Washing
Navigation
-
Smart Mapping
- Yes
-
Multi-Level Mapping
- Yes
-
Obstacle Avoidance
- Yes
-
Room Recognition
- Yes
-
No-Go Zones
- Yes
-
Robot Features
- Smart Navigation
- Obstacle Avoidance
Smart Features
-
App Control
- Yes
-
Wi-Fi Connectivity
- Yes
-
Voice Assistant Compatible
- Yes
-
Scheduling Function
- Yes
-
Control Type
- App and Voice Control
-
Robot Features
- App Control
- Voice Assistant Support
- Scheduled Cleaning
Power
-
Automatic Recharge
- Yes
-
Recharge and Resume
- Yes
Dock Features
-
Self-Cleaning Dock
- Yes
Included Accessories
-
Dock Included
- Yes
Delivery & Returns
Delivery
We offer a comprehensive nationwide (Republic of Ireland only) delivery service; we aim to deliver all orders as quickly as possible.
| Item Type | Delivered In | Delivered By |
|---|---|---|
| Small Items | 3 - 5 Working days | DPD |
| Large Electrical Items | 3 - 5 Working days | Independent transport company |
| Furniture & Bedding | 3 - 5 Working days | Independent transport company |
| Clearance Items | 5 - 7 Working days | Independent transport company |
| Harvey Norman Customer Direct | Please refer to each individual product description page for accurate lead times. | |
Please note: Delivery times for rural areas may vary depending on routes and availability. If you have ordered any products that involve a lead time, are customised, or made to measure, we will contact you to discuss delivery. For more information regarding delivery and associated costs, please click here.
Free Click & Collect In Store
Can’t wait for delivery or don’t want to pay additional delivery charges? It’s incredibly simple to collect your online order in store and get your hands on your product quickly and easily. Simply select the Click & Collect option and head to your nearest Harvey Norman store to collect your order.
During checkout, select “Click & Collect” and select your preferred store.
After your order is placed, you will receive an order acknowledgement email with your order number.
Once the store has confirmed your order and reserved the stock, you will receive an email to inform you that your order is “Ready for collection”. If you want to use "Contactless Click & Collect" select this option on this email.
Bring your order number to the store you selected for Click & Collect, along with photo ID and the credit card you used to make the order.
Speak to one of our staff and your order should be processed in minutes.
If availing of Contactless Click & Collect, please click the link in your email “ready to pick up” to let the store know you are on your way. When you have parked in the designated parking bay, open your email, and choose the “I’m here” option and a member of staff will bring your purchase out to your car.
Easy returns
Store Purchases: For all items purchased from a physical store, please return to your local Harvey Norman Store. Please see Terms & Conditions here.
Online Purchases: For all items purchased via our Online Store (website), please contact our Online Customer Service Team at [email protected] where a dedicated Customer Service Agent will guide you through the process.
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Terms and Conditions
By selecting a Product Care policy you have agreed to purchase a policy which is underwritten and provided by AWP P&C S.A. – Dutch Branch, part of the Allianz Group (Allianz), located at Poeldijkstraat 4, 1059 VM Amsterdam, the Netherlands, Corporate identification No 33094603, is registered at the Dutch Authority for Financial Markets (AFM) No 12000535 and is authorised by L’Autorité de Contrôle Prudentiel et de Résolution (ACPR) in France and authorised by the Central Bank of Ireland for conduct of business.
Product Care policies are made available to you on behalf of Allianz by Harvey Norman Trading (Ireland) Limited, trading as Harvey Norman.
Product Care policies are administered by Frith Service Contracts Ltd, Business Number 373654 (trading as Brightside), who is registered and regulated by the Central Bank of Ireland under No C51103.
Harvey Norman does not provide any advice or recommendations about the Product Care insurance policy, nor will it search for and propose other suitable policies. You may find an alternative, equivalent or more suitable insurance policies elsewhere.
By ticking the box below you confirm you have read the Insurance Product Information Document (IPID) and agree to the Terms and Conditions (T&Cs) of Product Care or Product Care Mobile cover which includes details of your rights to cancellation, cooling off period, complaints procedure and privacy notice and that Product Care or Product Care Mobile meets your demands and needs.
Please read the Terms and Conditions and IPID that apply here: Product Care T&Cs | Product Care IPID | Product Care Mobile T&Cs | Product Care Mobile IPID
Delivery to
Delivery
Collect from
Click & Collect
Collect in store
Nearest store with stock
Nearest store with stock
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