Cookie Policy
This Cookie Policy explains how Harvey Norman (“we”, “us”, “our”) uses cookies and similar technologies on our website. It should be read together with our Privacy Policy , which explains how we use your personal information more generally.
What are Cookies?
Cookies are small text files that are placed on your computer, smartphone, tablet, or other device when you visit a website. Cookies allow the website to recognise your device, remember your preferences, and improve your browsing experience.
Cookies do not typically identify you directly, but they may collect information about your device, browser, or how you use our website. Some cookies are placed by us (“first party cookies”), while others are placed by third parties that provide services on our behalf (“third party cookies”).
Cookies can be categorised by their function and by how long they remain on your device.
By duration, cookies may be:
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Session cookies, which are deleted automatically when you close your browser; or
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Persistent cookies, which remain on your device for a defined period or until you delete them.
By purpose, the types of cookies we may use include Strictly necessary cookies, Performance and analytics cookies, Functionnal cookies, or Advertising and targeting cookies. See section “What cookies do we use and why” below for further details.
What information do we collect and why?
Cookies may collect information such as your IP address, device type, browser type, operating system, pages visited, time spent on the website, referral source, and interactions with our content. Where applicable, cookies may also remember choices you make, such as your preferred store, language, or items added to your shopping basket.
We use this information primarily to ensure the website operates as intended, to improve website performance and usability, to understand how customers interact with our online services, and to support our marketing and advertising activities where permitted by law. Some cookies also assist with fraud prevention, security, and system stability.
Where cookies collect personal information, that information is processed in accordance with our Privacy Policy.
What cookies do we use and why?
We use different categories of cookies on our website, including:
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Strictly Necessary Cookies: These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.
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Functional Cookies: These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.
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Performance Cookies: These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.
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Targeting Cookies: These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.
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Social Media Cookies: These cookies are set by a range of social media services that we have added to the site to enable you to share our content with your friends and networks. They are capable of tracking your browser across other sites and building up a profile of your interests. This may impact the content and messages you see on other websites you visit. If you do not allow these cookies you may not be able to use or see these sharing tools.
A detailed and up to date list of cookies used on our website, including their purpose and duration, is available through our cookie preference tool .
How to manage your cookies preferences?
When you first visit our website, you will be presented with a cookie banner that allows you to accept or reject non essential cookies. You can update or withdraw your consent at any time by accessing the on our website.
You can also manage cookies through your browser settings. Most browsers allow you to block or delete cookies, warn you before a cookie is stored, or restrict cookies to specific websites. Please note that disabling certain cookies, particularly strictly necessary cookies, may affect the functionality of the website and your ability to use certain features.
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