Description
Comprehensive Protection for DJI Products
DJI Care Refresh is a comprehensive and reliable protection plan that provides DJI products [1] with coverage for a range of accidental damages and natural wear.
Multiple Exclusive Benefits: Camera Drones & Handheld Photography Devices
Replacement for Peace of Mind
For an additional charge for replacement, you can have your damaged product replaced if an accident occurs. [2]
DJI Care Express
DJI Care Express provides effective and efficient option for replacement to let you receive the replacement product faster.
Official Warranty, Guaranteed Quality
During the DJI Care Refresh service period, the main parts remain covered by the official warranty, bringing longer protection for your product[3].
Exclusive Technical Service
DJI Care has exclusive technical service channels to provide support, including online chat and call support.
Free Shipping
DJI will cover shipping costs both ways any time a product is sent back for replacement service.
Exclusive Benefits: Camera Drones
Factory Maintenance (For Select Products)
DJI service centers offer factory maintenance covering inspections and upgrades, cleaning, and easily-worn-part replacement to keep your aircraft in excellent condition.
Exclusive Repair Discounts (For Select Products)
Repair fees are no longer a concern if minor damage occurs. During the service period, you can enjoy a 15% discount for repairs within a limited repair expense range.
Exclusive Benefits: Handheld Photography Devices
Global Service and Support (Select Products)
The exclusive International Warranty Service allows you to have access to replacement or repair service at any DJI authorized repair center across the globe.
Notes:
1. Please refer to supported products for information regarding specific supported models.
2. Replacement products are brand-new or equivalent to brand-new products in performance and reliability.
3. Please refer to the Terms of Service for specific parts.
Product Features:
- Camera drones: Collision, water damage, flyaway, natural wear
- Handheld photography devices: Screen damage, water damage, cracking and deformation, natural wear
Specifications
-
Brand
- DJI
Warranty
-
Warranty
- 12 months
General
-
Product Type
- Care Refresh
-
Product Category
- Cameras & Drones
Delivery & Returns
Delivery
We offer a comprehensive nationwide (Republic of Ireland only) delivery service; we aim to deliver all orders as quickly as possible.
| Item Type | Delivered In | Delivered By |
|---|---|---|
| Small Items | 3 - 5 Working days | DPD |
| Large Electrical Items | 3 - 5 Working days | Independent transport company |
| Furniture & Bedding | 3 - 5 Working days | Independent transport company |
| Clearance Items | 5 - 7 Working days | Independent transport company |
| Harvey Norman Customer Direct | Please refer to each individual product description page for accurate lead times. | |
Please note: Delivery times for rural areas may vary depending on routes and availability. If you have ordered any products that involve a lead time, are customised, or made to measure, we will contact you to discuss delivery. For more information regarding delivery and associated costs, please click here.
Free Click & Collect In Store
Can’t wait for delivery or don’t want to pay additional delivery charges? It’s incredibly simple to collect your online order in store and get your hands on your product quickly and easily. Simply select the Click & Collect option and head to your nearest Harvey Norman store to collect your order.
During checkout, select “Click & Collect” and select your preferred store.
After your order is placed, you will receive an order acknowledgement email with your order number.
Once the store has confirmed your order and reserved the stock, you will receive an email to inform you that your order is “Ready for collection”. If you want to use "Contactless Click & Collect" select this option on this email.
Bring your order number to the store you selected for Click & Collect, along with photo ID and the credit card you used to make the order.
Speak to one of our staff and your order should be processed in minutes.
If availing of Contactless Click & Collect, please click the link in your email “ready to pick up” to let the store know you are on your way. When you have parked in the designated parking bay, open your email, and choose the “I’m here” option and a member of staff will bring your purchase out to your car.
Easy returns
Store Purchases: For all items purchased from a physical store, please return to your local Harvey Norman Store. Please see Terms & Conditions here.
Online Purchases: For all items purchased via our Online Store (website), please contact our Online Customer Service Team at [email protected] where a dedicated Customer Service Agent will guide you through the process.
Reviews
Ask a question
Delivery to
Delivery
Collect from
Click & Collect
Collect in store
Nearest store with stock
Nearest store with stock
Available services
You may also like
You may also like
Recently viewed
Compare
Secure Online Shopping