Description
Comprehensive Protection for Your DJI Device
DJI Care Refresh gives your DJI Avata 360 a 1-year protection plan with 2 low-cost replacements, so an accident doesn't have to mean the end of your adventure.
Accidental Damage Coverage
Your plan covers flyaway, water and collision damage during normal use. Pay the replacement fee to receive a replacement product.
Fast Replacement Service
Enjoy a 3-day average replacement time, with free two-way shipping for your replacement.
Official DJI Support
Benefit from DJI's official warranty coverage throughout the service period, plus exclusive technical support channels including online chat and phone.
Eligibility and Renewal
Available for products that are brand new and unactivated, or activated within 48 hours. Video verification is available for products outside the standard eligibility window. Service renewal is available within 15 days of expiry.
What's in the box:
- DJI Care Refresh Activation Card
- Service Instructions
Product Features:
- Official DJI protection plan
- 1-year coverage period
- 2 low-cost replacements
- Flyaway, water and collision damage protection
- 3-day average replacement time
- Free two-way shipping for replacement
- Supported by DJI customer service
Specifications
General
-
Brand
- DJI
-
Product Category
- Cameras & Drones
-
Product Type
- Protection Plan
-
Product Name
- DJI Care Refresh 1-Year Plan
Warranty
-
Warranty
- 12 Months
Protection Plan
-
Coverage Period
- 1 Year
-
Flyaway Coverage
- Yes
-
Water Damage Coverage
- Yes
-
Collision Damage Coverage
- Yes
-
DJI Care Express
- Supported
Compatibility
-
Compatible Product
- DJI Avata 360
Support
-
Technical Support
- Official DJI Support Included
Delivery & Returns
Delivery
We offer a comprehensive nationwide (Republic of Ireland only) delivery service; we aim to deliver all orders as quickly as possible.
| Item Type | Delivered In | Delivered By |
|---|---|---|
| Small Items | 3 - 5 Working days | DPD |
| Large Electrical Items | 3 - 5 Working days | Independent transport company |
| Furniture & Bedding | 3 - 5 Working days | Independent transport company |
| Clearance Items | 5 - 7 Working days | Independent transport company |
| Harvey Norman Customer Direct | Please refer to each individual product description page for accurate lead times. | |
Please note: Delivery times for rural areas may vary depending on routes and availability. If you have ordered any products that involve a lead time, are customised, or made to measure, we will contact you to discuss delivery. For more information regarding delivery and associated costs, please click here.
Free Click & Collect In Store
Can’t wait for delivery or don’t want to pay additional delivery charges? It’s incredibly simple to collect your online order in store and get your hands on your product quickly and easily. Simply select the Click & Collect option and head to your nearest Harvey Norman store to collect your order.
During checkout, select “Click & Collect” and select your preferred store.
After your order is placed, you will receive an order acknowledgement email with your order number.
Once the store has confirmed your order and reserved the stock, you will receive an email to inform you that your order is “Ready for collection”. If you want to use "Contactless Click & Collect" select this option on this email.
Bring your order number to the store you selected for Click & Collect, along with photo ID and the credit card you used to make the order.
Speak to one of our staff and your order should be processed in minutes.
If availing of Contactless Click & Collect, please click the link in your email “ready to pick up” to let the store know you are on your way. When you have parked in the designated parking bay, open your email, and choose the “I’m here” option and a member of staff will bring your purchase out to your car.
Easy returns
Store Purchases: For all items purchased from a physical store, please return to your local Harvey Norman Store. Please see Terms & Conditions here.
Online Purchases: For all items purchased via our Online Store (website), please contact our Online Customer Service Team at [email protected] where a dedicated Customer Service Agent will guide you through the process.
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