What is Lovetech?
Lovetech is your in-store team of technology experts, here to help set up your new devices, handle repairs, and get the most from your technology. From resolving issues to transferring your data, we’re available nationwide to keep you up and running without the stress.
What we help with:
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Setting up new devices
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Fixing technical issues
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Transferring data from your old device
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Expert advice and support
Our Services
Set-Up & Transfer
(Mobile)
Your mobile phone is the centre of your technology, but changing your device does not mean you have to miss a beat.
What's Included
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Your new mobile configured & set-up
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User account created (App Store, Play Store etc.)
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Mobile updates installed
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Selection of apps installed
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Full transfer of data you’re your previous device
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Device demonstration
*Previous device must be in working condition.
€30
Set-Up & Installation
(Tablet - Standard)
A new tablet is a blank canvass for you to personalise to your liking or needs. Let our Lovetech team know what you want from your tablet and let us do the rest.
What's Included
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Tablet configured & set-up
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User account created (App Store, Play Store etc.)
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Tablet updates installed
€20
Set-Up & Installation
(Tablet - Premium)
A new tablet is a blank canvass for you to personalise to your liking or needs. Let our Lovetech team know what you want from your tablet and let us do the rest.
What's Included
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Tablet configured & set-up
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User account created (App Store, Play Store etc.)
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Tablet updates installed
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Selection of apps installed
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Full transfer of data you’re your previous device*
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Device demonstration
*Previous device must be in working condition.
€30
Set-Up & Installation
(Computer - Basic)
Gone are the days of using a computer straight out of the box. But that doesn’t mean you should miss a beat – that’s why we’re here.
What's Included
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Computer configured & set-up
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User account created
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Selection of apps installed
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Computer updates installed
€35
Set-Up & Installation
(Computer - Standard)
Gone are the days of using a computer straight out of the box. But that doesn’t mean you should miss a beat – that’s why we’re here.
What's Included
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Computer configured & set-up
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User account created
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Selection of apps installed
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Computer updates installed
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Anti-virus installed*
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Microsoft Office installed*
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System optimised for use
*Software sold separately.
€70
Set-Up & Installation
(Computer - Premium)
Gone are the days of using a computer straight out of the box. But that doesn’t mean you should miss a beat – that’s why we’re here.
What's Included
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Computer configured & set-up
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User account created
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Selection of apps installed
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Computer updates installed
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Anti-virus installed*
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Microsoft Office installed*
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System optimised for use
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Full transfer of data from your previous device**
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Device demonstration
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Device health check***
*Software sold separately.
**Previous device must be in working condition.
***Redeemable at any time within the device’s warranty period.
€110
Set-Up & Installation
(Gaming Console)
Why wait for hours to use your console while your software updates? Collect your console from Lovetech – ready to enjoy.
What's Included
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Console software update downloaded & installed
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Games downloaded & installed
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Controllers & console configured for use
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User account created
€55
Set-Up & Configuration
(Smart Watch)
Smart watches are most useful when set up accurately – let us show you how to get the most from your device.
What's Included
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User account created
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Watch paired with your mobile device
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Watch updates installed
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Device demonstration
€20
Maintenance & Tune-Up
(Computer)
Have you noticed your device is not running as well is it used to? If so, don’t worry – that’s where we come in.
What's Included
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Device updated and optimised
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Device will perform as per specification
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Device is physically cleaned
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Selection of apps installed
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Unused/unwanted programs removed
*This service does not resolve hardware failures.
€65
Maintenance & Top-Up
(Printer)
Are you noticing a drop in ink quality or overall printer performance? Sometimes our maintenance service is all that is needed to ensure your printer runs efficiently.
What's Included
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Print heads aligned & cleaned
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Device physically cleaned
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Print nozzles checked & cleaned
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Device calibrated for optimum performance
*This service does not resolve hardware failures.
€20
Full System Reinstallation
The more you use your device, the slower it may seem compared to first use. A full system reinstallation will give you optimum performance.
What's Included
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Device settings returned to factory configuration
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Fresh operating system installed
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Device configured & set-up
A full system reinstallation will erase all data from your device. If you would like to keep your data, speak a member of the Lovetech team about our many data service options.
€50
Diagnosis & Health Check
Let our comprehensive diagnosis service spot issues before they manifest and really cause you a problem. We’ll even fix minor issues we spot along the way.
What's Included
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Your computer fully checked & tested
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Minor software issues resolved
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Full system tech report
*This service does not resolve hardware failures.
€50
Virus Removal
Don’t take the risk with your personal information, let us ensure you are as protected as best you can be from cyber-attacks.
What's Included
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Malicious software identified & removed
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Pop-up ads removed & blocked
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Threats removed
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Your device is safe to use
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Overall performance boosted
€49
Hardware Installation
Some popular add-ons include the installation of a super-fast SSD or additional RAM to improve multitasking. Our Lovetech technicians are installation experts!
What's Included
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Optimised system performance
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Hassle free installation
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90-day warranty on service
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12-Month warranty on parts
From €20
Software
Our Lovetech team carry out every type of software installations from driver updates to CD and subscription-based packages.
What's Included
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Software installed & configured for use
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Software updated to latest available versions
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Drivers downloaded & installed
€20
Data Back Up
It is always recommended to regularly back-up your device. Don’t run the risk of losing everything if your device fails. We are on hand to securely back-up your data.
What's Included
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All data securely backed-up*
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All data saved to an external drive**
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Peace of mind
*Device must be fully operational.
**An external drive must be provided, or one can be sold separately.
€50
Data Transfer
Never miss a beat or worry about losing a file. Pick up where you left off with your data at your fingertips.
What's Included
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Data transferred & accessible on new device*
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No downtime
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Peace of mind
*Device must be fully operational.
€50
Data Recovery
The first question our customers ask if something happens to their device is ‘Have I lost my files?’ Our in-store data recovery service ensures that this is not always the case.
What's Included
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Data recovered to an external drive
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All data saved to an external drive*
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Peace of mind
*An external drive must be provided or will be sold separately.
€100
Data Wipe
Your data is important to you on your new device, but it is just as important to make sure your previous device does not contain your personal files or documents – especially if you intend on selling or reusing the device.
What's Included
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Your data is secure
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Your previous device ready for reuse
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Certificate of erasure*
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Peace of mind
*Available for devices with hard drive storage media.
€50
When You Need Support
After Sales Support
If something goes wrong with a product you’ve bought from Harvey Norman, our Lovetech team is here to help. We’ll assess the issue and provide support in line with our returns policy.
Warranty Support
If your product is covered by a manufacturer’s warranty, we’ll handle everything – arranging repairs, liaising with the manufacturer, and managing the process from start to finish at no cost.
Non-Warranty Support
For issues not covered by warranty, or for products bought elsewhere, Lovetech can still help. We offer in-store support and repair services, depending on the issue.
Authorised Service & Support
We provide authorised repair services and expert support for a wide range of leading brands – even if you didn’t buy your device from Harvey Norman.
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Our fully accredited Apple technicians are here to offer high quality service solutions to customers nationwide. |
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