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A Product Care Plan is underwritten by AWP P&C S.A. - Dutch Branch, trading as Allianz Partners Europe, located at Poeldijkstraat 4, 7059 VM Amsterdam, the Netherlands, Corporate identification No 33094603, is registered at the Dutch Authority for Financial Markets (AFM) No 12000535 and is authorised by L'Autorite de Controle Prudentiel et de Resolution (ACPR) in France and authorised by the Central Bank of Ireland for conduct of business and administered in Ireland by Brightside Service Contracts Ltd, Business Number 373654 (trading as Brightside), who is registered and regulated by the Central Bank of Ireland under No C51103.


Pursuant to section 4.58A of the Consumer Protection Code, Harvey Norman Trading (Ireland) Limited (Harvey Norman) discloses the following information in relation to commissions earned on the sale of Product Care to consumers from AWP P&C SA- Dutch Branch trading as Allianz Partners Europe (Central Bank of Ireland Number C71932) (Allianz):


Harvey Norman earns a commission average of 37% on the sale of a Product Care premium to consumers.

There are no other commissions, fees, reward or other renumeration paid to Harvey Norman by Allianz for the sale of a Product Care premium.

Harvey Norman may receive additional revenue as:

  • Allianz may in its sole discretion decide to purchase a replacement product from Harvey Norman to fulfill a claim under a Product Care policy. Harvey Norman does not have any influence on Allianz's determination on whether to provide this outcome to consumers.

  • Allianz may in its sole discretion request Harvey Norman to conduct an assessment or repair for a branded product under a Product Care policy for which an assessment/repair fee is paid to Harvey Norman. Harvey Norman holds specific branded service provider accreditation to provide these services under specific manufacturer warranties.


Details of the commissions paid by Allianz on the sale of Product Care to its insurance intermediary Brightside can be found at https://www.brightsideco.ie/information-on-remuneration/