Bose QuietComfort 20 Acoustic Noise Cancelling Headphones | Black

Bose QuietComfort 20 Acoustic Noise Cancelling Headphones | Black
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Shut out the world and lose yourself in your music or let the world in. It's your choice with the first in-ear noise cancelling headphones from Bose. The QuietComfort 20 Acoustic Noise Cancelling headphones let you enjoy better sound every day, everywhere you go. Turn on noise cancelling to reduce surrounding distractions and focus on your music. Or, at the touch of a button, activate Aware mode to hear what’s happening around you. Proprietary StayHear+ tips provide a soft, secure fit.

Check out the video:

The inline microphone and remote let you switch easily to calls and control certain functions. Choose either the QC 20 Apple device model or the QC 20 Samsung and Android model to use with your respective device.

Lose Yourself in Your Music

QC20 headphones let you experience music on the go as never before. You'll enjoy lifelike, digital sound quality that stands out from the noise around you plus the freedom of an in-ear headphone. StayHear+ tips physically block some noise while our Acoustic Noise Cancelling technology electronically reduces most of what's left. It's just you and your music, even in noisy environments.

Tune In To Your Environment

But there are moments when you may not want to be so cut off from your surroundings. Crossing a city street. Waiting for airline gate announcements. This is where Aware mode comes in. Instead of removing your headphones, just press a button, and you're back in touch with the sounds around you while your music keeps playing, and you still experience some noise cancellation.

Engaging Sound

All this, plus Bose lifelike sound. The sound you wouldn't expect from in-ear headphones. Boss TriPort technology and Active EQ combine to give your music a depth and balance that keep your daily soundtrack fresh and alive. The subtle details shine through, too. So wherever you are, your music is your focus.

Advanced Ear Tip Technology

And your music's even easier to enjoy when you're not fussing with your headphones. Proprietary StayHear+ tips create a soft, secure fit with no need to force them into your ears. The cone shape spreads contact evenly across the ear for maximum comfort and forms a gentle seal that contributes to the headphones' full-spectrum noise reduction.

Rechargeable Battery

The lithium-ion battery (located inside the module) charges in just 2 hours with the included USB cable and delivers up to 16 hours playing time per charge. A battery indicator light displays power status. And, even if the battery dies your music still plays with performance equal to that of Boss regular in-ear headphones.

Product Features:
  • In line mic and remote
  • Works with iOS devices
  • Lithium-ion rechargeable battery
  • Active noise reduction with aware mode
Headphone Features
Brand Bose
Colour Black
Weight 0.044 kg
Headphone Fit In-Ear
  • Noise Cancelling
  • Apple Devices
Cord Length 1.3 m
Wired or Wireless Wired
Microphone Yes
Jack Plug 3.5 mm
Included Accessories 3 Pairs StayHear+ Tips (S, M, L) Clothing Clip, Rechargeable Lithium-ion Battery (built-in), USB Charging Cable, Carrying Case
Sound Features
Noise Cancellation Yes
Ports & Connections
  • USB
  • Microphone-in
Battery & Power
Power Source
  • Battery
Battery Life 16 Hours
Battery Type Lithium-ion
Bose QuietComfort 20 Acoustic Noise Cancelling Headphones | Black is rated 4.0 out of 5 by 86.
Rated 4 out of 5 by from Great sound and cancellation but popping noise too The quality of the sound cancellation is unbelievable, the sound quality is also great. HOWEVER, I also get popping sounds on the train when it goes from over to underground or stops suddenly. It is NOTHING to do with blowing out the ports with air, washing the tips etc..I have figured out that it is caused when the air pressure changes dramatically, I noticed that when I stand in my porch at home and close the front door, I get the same effect due to the air pressure build up in the enclosed area - it's a little painful. I'm not sure it's a design fault as much as a function of the microphone diaphragm being unnaturally compressed suddenly.
Date published: 2016-02-20
Rated 5 out of 5 by from Fab. Fab. Fab. I have owned 2 pairs of MIE2i which I have loved. I have owned lots of other headphones but I have never owned such a fab sound quality. I have just spent nearly as much on a pair of waterproof Bluetooth for running and they are not a patch on quality. I was dubious of the noise cancel in so I tried them in the car. I put the noise cancelling on, drove for a few mins.pressed the aware button and was shocked that my radio was on in the car. I can drive with the windows down and not hear the rush as cars pass me at speed. I also love listening to music from movies. Batman Dark Knight Rises had never, never sounded so good.
Date published: 2015-09-04
Rated 5 out of 5 by from AWESOME Got these in August and took them in holiday with me. I ended up on a train with returning rugby fans who were in fine voice. With the noise cancelling on I could not hear anything from the fans. I eventually turned the cancelling off to make sure they hadn't all been struck dumb. WOW is all I can say. If you are wondering if they are right for you, then let me say YES they will be. Go to a Bose or Apple shop with your music and try them out. You will not be disappointed. The background noise of trains or planes is completely covered. The quality of the music played far exceeds any other type of headphone/earphone I have ever tried.
Date published: 2015-10-31
Rated 5 out of 5 by from Fantastic product. I have had this product for some 2 years now and still operates as effectively as when I bought it. I have and continue to use them every day for my commute and at the gym. Yes the battery is somewhat annoyingly large and they tend not to cancel out some higher range noises and they do crackle once when the pressure suddenly changes like entering a tunnel on the tube. Despite this the sound quality is sublime and on aircraft and in very noisy environments they work fantastically for me. Can't wait to upgrade to the wireless ones but I feel I will be using this pair for a while yet!
Date published: 2017-11-11
Rated 5 out of 5 by from Best Bose Product I previously had the Bose QC15 headphones but wanted to use something that was small and portable yet still had the noise cancelling feature. I went with a few competitor brands but they just didn't make the cut. I went with these headphones because a friend recommended them. I can honestly say that these are quite possible the best headphones I've ever used! They are with me every day. Great balanced sound from the highs to the lows and comfortable to use, you don't even know they are in your ears. If you are not sure what headphones to buy, get these because you won't be disappointed.
Date published: 2017-01-13
Rated 1 out of 5 by from I regret buying these We have the original over-head Bose noise cancelling headphones which are brilliant. I wanted the in-ear version for my daily train commute to block out conversations around me more than for listening to music. They don't work; I can hear conversations perfectly, they just sound more distant. Some days, the headphones regularly pop, which is uncomfortable. Music quality is ok, but I have to the turn the volume up high to block out sounds around me given the noise cancellation doesn't work. I've tried to get use to these, always make sure they're fully charged. I regret buying these. I'm just outside the 30-days ownership so stuck with them.
Date published: 2019-03-10
Rated 5 out of 5 by from So awesome I bought a pair for my wife! I've had these for nearly 2 years, I first considered the over ear but decided on these as there much smaller and easier to carry. I use them at home, work and travelling and think they are great. They do knock out 80 % of the background noise, dull enough to make a huge difference. The sound quality is great too. I've read a few reveiws regarding the popping sound, I have had this once or twice but it seems to be when there's a pressure difference. You do get a 2 year guarantee though. I did buy a second pair for my wife at Christmas as I'm sick of her pinching mine.
Date published: 2016-02-11
Rated 5 out of 5 by from The Best you can buy ! At first I thought quite expensive but being a Bose customer for years , I knew I was buying quality , and this product didn't fail .. After a quick trial in the shop I thought great , but had reservations , I shouldn't have these are fantastic it's incredible even on an aeroplane they block the noise Superb sound very comfortable quality product . I love them .. And the charge seems to last forever 16 hrs off one charge , you will not find better earphones anywhere these are the business.
Date published: 2016-06-15
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  • 90% of our orders are fulfilled on the next business day.
  • Delivery times for rural areas may vary depending on routes and availability.
Free Pick Up In Store

Can’t wait for delivery or don’t want to pay additional delivery charges? It’s incredibly simple to pick up your online order in store and get your hands on your product quickly and easily. Simply select the pickup in store option and head to your nearest Harvey Norman store to pick up your order.

  1. During checkout, select “Pickup” and select your preferred store.
  2. After your order is placed, you will receive an “order confirmation email” with your “order confirmation number”. 
  3. Once the store has confirmed your order and reserved the stock, you will receive an email “Ready for collection”. (Usually within 24 hours for in stock items)
  4. Bring your "order confirmation number" to the store you selected for pick up, along with photo ID and the credit card you used to make the order.
  5. Speak to one of our staff and your order should be processed in minutes.
Easy returns

If you feel your product has failed a Consumer Guarantee (as defined by Irish Consumer Law) then don't worry you can easily return it to your local Harvey Norman store. We'll even pay for the postage if you live in an area where there is no store. Our returns policy covers any purchased item (conditions apply).

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Bose QuietComfort 20 Acoustic Noise Cancelling Headphones | Black

Product Care

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With Product Care you can relax knowing your purchase comes with additional protection. Product Care covers all parts, labour and call-out fees for an UNLIMITED amount of repairs. Product Care will only use an authorized repairer network which means the job is done right the first time.

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2, 3 or 4 Year Protection Terms Available

You can choose the length of your Product Care to add additional benefits and protection for your product from the end of the manufacturer’s warranty. Choose from either 2, 3 or 4 years.


New for Old Replacement

If we cannot fix the product. We’ll replace it. LIKE for LIKE, SPEC for SPEC.


Coverage for Wear & Tear & Environmental Factors

Product Care covers wear and tear, defects in materials and workmanship. It also covers breakdowns caused by dust and internal overheating.



If you sell your product, or provide it as a gift to someone, your cover and any unredeemed entitlements can be transferred to the new owner. Simply contact us to arrange transfer of ownership.


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Product Care covers your products anywhere in the world for up to €150. It also covers you in any country Harvey Norman operate in. These countries include Australia, New Zealand, Singapore, Slovenia and Croatia.



Our range of support options ensure you experience an easy and hassle free process when you need to talk to us about your Product Care Plan. If you are experiencing a fault, we will provide you with guidance and support every step of the way.

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Friendly Customer Care Team

Call 1800 200 503 to speak with our Ireland based Customer Care team who are available to help you with any enquiries or questions you may have.

Our team are available:
Monday to Friday: 9:00am to 5pm
Closed Weekends and Public Holidays


Easy Online or Phone Claim Process

Making a claim is simple and we are here to help you through every step of the process. Simply:

  1. Register your claim online at www.productcareclaims.ie or
    call our Customer Care team on 1800 200 503.
  2. Have your original purchase receipt handy to register the details of your claim.
  3. Let us take care of the rest.


Having Product Care with your purchase means you can enjoy benefits that are exclusive to you, such as cover for Accidental Damage, that will help you to enjoy the experience of your new product even more.

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Accidental Damage Cover

Product Care covers you for accidental drops, spills, cracked screens and unintentional accidents for 12 months.


Food Spoilage Cover

If your product is a fridge or freezer, Product Care will cover up to €150 for any food spoilage that occurs as a result of a covered fault.


Laundry Cover

If your product is a washer or dryer, Product Care will cover up to €50 for laundry expenses if your product is out of service for more than 10 days from the time you notify us of the fault.


No Lemon Guarantee

If your product costs more than €200 and has had two qualified service repairs and requires a third during the term of the plan, your product will be replaced.


Surge Protection Cover

Product Care offers cover against breakdowns from electrical interference, power surges or voltage fluctuations.

  1. Terms and conditions apply. Please visit product care claims website for more details.
  2. Feature relates to purchases made after 01/03/2011.
  3. For all product care cover enquires please consult www.productcareclaims.ie or call 1800 200 503


*2yr replacement plan commences when the manufacturer’s express warranty over the product finishes.

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