Bose SoundTouch Series 20 Wi-Fi Music System

Bose SoundTouch Series 20 Wi-Fi Music System

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All the music you love has gotten a lot easier to enjoy. The SoundTouch™ 20 Series II system uses your home Wi-Fi® network to give you wireless access to 20,000 Internet radio stations from around the world, songs and playlists from your personal music library, and popular music services like Deezer™ and Spotify®. You can assign any station or artist to your presets so they're always just a touch away. If you have home Wi-Fi®, you have all you need—and set up is quick and easy.

Plentiful sound

Yes, it's compact. But the SoundTouch™ 20 Series II system delivers sound way beyond its size. Custom-designed transducers produce surprisingly clean mid and high frequencies so vocals and instruments sound lifelike, while an advanced ported enclosure gives the sound sufficient punch to easily fill a room. Meanwhile, proprietary digital signal processing keeps the performance evenly balanced, whether you crank the volume or play it at late-night bedside levels. Compare it to any other Wi-Fi® speaker this size. We think you'll find there's no comparison.

Welcome to the world of streaming music

SoundTouch™ is an entirely new way to stream music wirelessly around your home, easier than ever before.SoundTouch™ systems connect directly to your favourite Internet stations and streaming music sources like Deezer™ and Spotify®, putting them right at your fingertips. Wi-Fi® streaming is fast becoming the new listening standard. Bose have  made it easier and more rewarding for you to enjoy.

Music is one touch away

When it comes to music, you know what you like. That’s why Bose designed SoundTouch™ Wi-Fi® music systems differently than others. They feature six presets that you can easily set (and change) directly on the system or with the free SoundTouch™ app. Instantly, your favourite music plays at the touch of a button, like on your car radio. It’s an approach that makes streaming music as easy as turning on a light—only much more fun.

Powerful SoundTouch™ app

The SoundTouch™ app makes it easy to explore new music and manage what you have. Use it to drag and drop any music source—a favorite Deezer™ station, a playlist, Internet radio—to your six presets. Now they're just a touch away, from anywhere in your home. But when you want to venture beyond your presets, use the app with your computer, smartphone or tablet to find other music. Browse the online musical universe or files from your own music library. You can also use the app to manage multiple systems in different rooms.

Built for multi-room audio

If you truly love music, you want it to flow through your home. That’s why there’s a SoundTouch™ system for every room—from small and portable speakers to home cinema. Start with any one SoundTouch™ system, and keep adding them whenever you’d like. These systems work together to create a multi-room listening experience, so you can play the same music everywhere or listen to different music in different rooms—even outdoors.

Product Features
  • Wireless Connection
  • SoundTouch™ app
  • Infrared Remote
  • Aux Input
Brand Bose
Product Category
  • TV & Audio
Product Type Wireless Speaker
Colour Black
  • Supported audio formats: MP3, WMA, AAC, Apple Lossless
iPod/iPhone App Yes
Ports & Connections
  • AUX
  • Ethernet
  • USB 2.0
USB Ports 1
Battery & Power
Power Source
  • AC
Width 31.4 cm
Depth 10.4 cm
Height 18.8 cm
Bose SoundTouch Series 20 Wi-Fi Music System is rated 4.1 out of 5 by 55.
Rated 5 out of 5 by from Actually it's too good.... After a couple of very challenging months, I decided I needed cheering up, so off I went to London and purchased my fifth BOSE product, the Sound Touch 30 in black. There are no gimmicks here, it's visually unassuming, not shaped like a Rugby Ball and doesn't look like something out of the sixties either, but what lurks behind the blackness is brutal. I don't work for What HIFI, or Which, and I'm not a sound technician either, but I can say that it is a remarkable achievement to manufacture a product so small whilst emitting a sound so huge in clarity and ooompfff. With my four other products, BOSE have never failed to please me, and the same applies here. Go and buy one, immediately, your neighbours won't like it one bit, but you will.
Date published: 2016-07-13
Rated 5 out of 5 by from Wouldn't be without I have had my SoundTouch 20 speaker for a little over a year now. It is the first thing to get turned on in the morning when making breakfast and the first thing to go on when I come home from work. It lives in my modest sized kitchen and is perfect for the environment. In the summer I open the back door for the sound to pour out into the garden. Even at a moderate volume the sound and bass which flows outside is clear and full. As I've found with most Bose products, the bass backs off at higher volumes but given the size of the unit, it is hardy ever going to rattle the foundations. That said the clarity is of course 10/10 throughout the range which is why time and time again I chose Bose.
Date published: 2017-10-27
Rated 5 out of 5 by from It's a Bose. Those who know their Bose products need not be told anything about the audio quality, that was already in the bag years ago. Those new to Bose, buy it, love it, that simple. For me anything other than Bose is a compromise. This unit is solid, great features in the app and just so powerful. I use my soundlink mini all week when I'm working away, but the soundtouch 30 goes on the second I return home! The only problem with Bose is that you get so used to the quality, everything else stands out like a sore thumb, for example my van stero, my dad's hifi and our current sound bar for the TV all sound so naff in comparison to the point it becomes irritating, but I can't yet afford a couple of thousand on the Bose surround sound cinema :( !!
Date published: 2016-11-15
Rated 3 out of 5 by from Great sound, shame about the aux latency The quality of sound from the SoundTouch 20 is remarkable and it’s compatability is much better than the sonos. However the major snag with this product is the latency when using something through the auxiliary input. This comes as a huge issue which has unfortunately not been sorted by Bose. If you are using the SoundTouch as a live piece of equpiment (for dj’ing or television) it fails to meet the standard of the most basic Hifi systems with an aux input. I’ve never come across a piece of equipment that has delay on an aux input. This is an absolute shame, if this were to be fixed then then this would be an absolute 5 Star piece of kit. For now, it’s let down by it.
Date published: 2018-05-31
Rated 5 out of 5 by from Best buy I had always wanted a Bose but could never justify the cost. I got the motivation when I got very ill and so spent part of my last pay cheque on this wonderful device. It is easy to set up and has been upgraded to to take Spotify. It looks beautifully understated and the sound fills the room. Liked it so much that I have also since bought a baby brother and noise cancelling earphones. Beautiful rich sound...... Flawless but pricey.
Date published: 2016-08-27
Rated 5 out of 5 by from If you love bass and sound quality this is for you Purchased the speaker having experienced a demonstration in the shop and blown away by the bass and excellent sound quality. Even at 100% volume (yes I went that high) the quality is impeccable. The 6 preset buttons are a great feature, being able to save your favorite radio stations, Spotify playlists and songs and play them at a touch of the button is ace. With the Ethernet cable it means I can play songs through my PC which is hardwired. Being able to play songs through Bluetooth and through secondary apps such as Youtube, Spotify, apple music is a bonus too which cannot be done the SONOS equivalent where music can only be played through its app. Only critic is that the app seems a tad old fashioned with the font styles etc but works faultlessly. But as this is BOSE, I'm sure it will be updated in no time soon.
Date published: 2016-10-15
Rated 5 out of 5 by from First Bose Speaker Using as a wireless speaker in the living room. as all my music is now in i-tunes, and after making several listening comparisons in store, settled on the Bose. In the past, I have felt Bose products to be too bass focused, so never considered them an option for me. However, this unit as it was demonstrated sounded good, and reassuringly, the bass level can be modified via the app. The unit was simplicity itself to set up out of the box, as it came with everything needed, (including power cords for both continental & UK supply!) I downloaded the app on to my Mac Book, which did a quick update, then seamlessly guided the set up to wi-fi & Bluetooth. The speaker also updated its software, and within about 40 minutes, the 6 pre-set stations were set, and I was happily listening to my music. I did drop the bass level 5 points, so I can thoroughly enjoy extended listening periods.
Date published: 2017-10-01
Rated 5 out of 5 by from Had none of the issues I've read about I've been using ST30 for around a month now and in that time I can say that I've had none of the wifi issues that I'd read about when looking at multi room. It was between Bose and Sonos and in the end the practicality and perceived ease of use won out. My wife is quite the technophobe and the option of programming a couple of playlists from Spotify as well as BBC R2/R4 seemed like it would make life for her a lot easier - rather than having to look around frantically for the iPad! I have found the system to be reliable so far, no drop out a far and perfect synchronisation between the speaker, my iPhone, MacBook and iPad all though wifi. I'm really happy with the sound of the unit, I listen to Blues, Jazz, Rock, R&B, Neo-Soul etc and it al sounds very balanced across the EQ spectrum and fills the large room admirably. I realise this is very long winded review but having seen a lot of negative reviews discussing the software I thought I would write about my experience. In fact, I've ordered a Soundtouch 20 for the kitchen based on my experience with the unit. I thought I'd wait a month to see how it went, the unit is on the entire time I am home and is controlled by whichever of the home gadgets is nearest to hand. So far no issues. Long may it continue !!
Date published: 2017-09-16
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  1. During checkout, select “Free pick up in store” and select your preferred store.
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If you feel your product has failed a Consumer Guarantee (as defined by Irish Consumer Law) then don't worry you can easily return it to your local Harvey Norman store. We'll even pay for the postage if you live in an area where there is no store. Our returns policy covers any purchased item (conditions apply).

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Bose SoundTouch Series 20 Wi-Fi Music System

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