Dyson Ball MultiFloor Cylinder Vacuum Cleaner | 228560-01

Dyson Ball MultiFloor Cylinder Vacuum Cleaner | 228560-01

Protect your products from fault with Product Care® - Food spoilage and laundry cover included


Radial Root Cyclone Technology

Dyson's patented cyclone technology captures more microscopic dust than any other's cyclone. In Dyson Ball vacuums, Radial Root Cyclone technology airflows have been modelled to maximize suction power. Flow efficiency reduces turbulence and preserves air pressure, so more microscopic particles are extracted by the inner cyclones. These refinements help remove more dust, allergens and pet hair from the home.

Ball Technology

All of the vacuum's key components are housed within the ball itself, including the electronics, the motor, the pre-motor filter and 21 feet of power cord. This creates a low center of gravity and provides stability. Dyson Ball canister vacuums have a central steering mechanism, so they follow accurately as you pull them along.

Triggerhead Floor Tool

No need to bend down and adjust when moving between floor types. A rotating brush bar deep cleans carpets push the trigger and it switches off to protect delicate rugs and hard floors. A pressure trigger is built into the Triggerhead tool's handle. When pulled, this trigger creates a drop in pressure, activating the air switch inside the floor tool and switching the brush bar on or off for different floor types. No wires, and no electronics.

Whole-Machine Hepa Filtration

Other vacuums often have inefficient cyclones, which means that microscopic particles like mold spores and pollen make their way through to the filter. If the machine isn't properly sealed, these allergens and other microscopic particles escape back into the home. Radial Root Cyclone technology captures allergens and bacteria. And the whole system is engineered to be completely sealed. That's helped the Dyson Ball vacuum become certified asthma and allergy friendly by the Asthma and Allergy Foundation of America. It went through an independent program of rigorous tests, meeting and exceeding the strict criteria.

Hygienic Bin Emptying

Just push the button to release the dirt.

Product Features:
  • Stair tool
  • Washable lifetime filter
  • Triggerhead floor tool
  • Radial Root Cyclone technology
Brand Dyson
Product Category
  • Small Appliances
Product Type Cylinder Vacuum
Colour Grey & Yellow
Vacuum Cleaner Features
Vacuum Type Bagless
Vacuum Style Cylinder
Ideal For
  • Floors
Floor Types
  • Carpet
  • Hard Floor
  • Laminate
  • Tiles
  • Wood
Allergy Vacuum Yes
Auto cord Rewinder Yes
Attachments Included
  • Combination Tool
  • Stair Tool
  • Triggerhead Floor Tool
Additional Features
  • 360 Degree Hose Rotation
  • Easy clean brushbar
  • Easy Empty Dirt Bin
  • Height-adjustable handle
  • Quick release wand
  • Radial Root Cyclone Technology
  • Telescopic Tube
  • Washable Filter
Vacuum Performance
Action Radius 10.5 m
Noise Level 80 dB
Suction Power 180 W
Cord Length 6.6 m
Capacity & Filter
Filter Type Washable
Dirt Capacity 1.8 litres
Energy Consumption - Annual 28 kwh
Power 600 W
Length 511 mm
Width 261 mm
Height 358 mm
Weight 7.3 kg
Carpet Cleaning Performance Class C
Energy Rating A
Floor Cleaning Performance Class B
Dyson Ball MultiFloor Cylinder Vacuum Cleaner | 228560-01 is rated 3.2 out of 5 by 15.
Rated 2 out of 5 by from A bit disappointed. I bought this two days ago to replace my old Dyson DC22 cylinder vacuum that had broken; that was my first Dyson and it had lasted far longer than any other vacuum. Pros - adjustable height is good (don't need to lean over so much to use it); ball makes the machine move more easily. Cons - Multifloor head is not very manoeuvrable (too much suction attaching it to carpet, hard floor and tiles even on lowest setting) and doesn't pick up hairs on carpet, just gathers them into little heaps; dust container handle is too small to hold easily and you need to use your other hand to press the emptying button. The best thing is that the tools that worked really well with my old model fit this one (hard floor brush, Tangle-Free Turbine and Dog Grooming tools).
Date published: 2018-07-16
Rated 4 out of 5 by from The new Ball Multi-Floor in operation We got the new Dyson as a replacement for an earlier DC19. The two are quite similar, with the new ball multi-floor showing signs of aesthetic design changes which makes it a much prettier unit. The DC19 is an efficient model so we did not experience a huge surge in performance, but it does follow you around with the agility of a Henry, and in limpet mode it grips the carpet and deals easily with pet hairs. Whilst very efficient at cleaning this head setting is a bit heavy to move, you get a clean carpet and a workout combined. Easier to work settings made less of an impression on pet hairs, but still worked fine on dust and grit.Overall I would recommend this new machine.as an efficient and quite aesthetically pleasing unit that seems to take less storage space than its predecessor.
Date published: 2017-10-06
Rated 1 out of 5 by from Worst Hoover I've ever bought I bought this over a month ago and am literally brought to tears every time I use it. The head is sticky no matter what level suction you use, leaves wheel trails on the wooden floors, doesn't Hoover well on carpet. It's absolutely pathetic. Rubbish. Having owned a Dyson animal for 10 years until it died earlier, I thought I was doing the right thing sticking with Dyson. Big mistake!! I now have to go out and buy a new vacuum cleaner for my sanity. NEVER AGAIN!!!
Date published: 2018-07-07
Rated 1 out of 5 by from Great vacuum unless you need to get things out of carpets We bought another dyson on the strength of the very old one passed down by my parents. The new one has been a real disappointment though. It looks good and sucks hard but it just can't get fluff or hair out of carpets. I tried going over some hair 20 times without the dyson shifting it so you end up having to pick it up by hand. The mains cable is too short and it gets stuck on everything as you move around a house. My next vacuum will not be a dyson.
Date published: 2018-03-06
Rated 1 out of 5 by from This SUCKS but not in the way it was designed to! Finally treated myself to a Dyson - really regret the decision. This machine is a waste of money. The suction is certainly strong - it’s a hefty workout to use - but there must be some fundamental design flaw. It simply does not pick up fluff or hair from carpet. I have resorted to using the machine to gather piles of fluff which I hand feed into it! So disappointing, expected a functioning machine at the very least.
Date published: 2018-06-28
Rated 2 out of 5 by from pneumatic cleaning tool I bought this machine on 11th august the tool makes a scraping grinding sound on hard floor and not easy to move back and forth have tried it on both settings and its still the same went on to the support for DEyson and its telling me cant be dealt with and to ring jhave tried ringing on hold for so long I had to hang up so no support
Date published: 2018-08-21
Rated 4 out of 5 by from Great Multipurpose Vacuum Dyson delivers again with this multipurpose vacuum. Used on laminate flooring, car carpet and kitchen floor tiles. Provides great suction power and lightweight so can easily moved. Handle can also be adjusted to suit height of user. Small so can also be stored easily.
Date published: 2017-10-07
Rated 4 out of 5 by from Too Good...!! Good looking well built machine.Suction is amazing but too strong on carpets.I would imagine a brush bar head would be better on carpets,however this is an easy to use and maintain machine and i would definently reccomend it.
Date published: 2018-04-02
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Delivery & Returns
We offer a comprehensive nationwide delivery service; we aim to deliver all orders as quickly as possible.
  • Computers & Electrical – 1 to 3 days on stocked items, non stock product up to 10 days.
  • Furniture & Bedding – 7 days stock items, Non Stock varies with supplier.


  • If delivery is urgent check with the local store, we are here to assist.
  • Locations within 30 km of a store are covered daily.
  • Delivery times for rural areas may vary depending on routes and availability.
Free Pick Up In Store

Can’t wait for delivery or don’t want to pay additional charges? It’s incredibly simple to pick up your online order in store and get your hands on your product quickly and easily. Simply select the free pick up in store option and head to your nearest Harvey Norman store to pick up your order.

  1. During checkout, select “Free pick up in store” and select your preferred store.
  2. After your order is placed, you will receive an “order confirmation email” with your “order confirmation number” (this is usually sent out within 2 hours).
  3. Once the store has confirmed your order and reserved the stock, you will receive an email “Ready for collection”.
  4. Bring your "order confirmation number" to the store you selected for pick up, along with photo ID and the credit card you used to make the order.
  5. Speak to one of our staff and your order should be processed in minutes.
Easy returns

If you feel your product has failed a Consumer Guarantee (as defined by Irish Consumer Law) then don't worry you can easily return it to your local Harvey Norman store. We'll even pay for the postage if you live in an area where there is no store. Our returns policy covers any purchased item (conditions apply).

Ask us

You can send us a message to request more information about this product. Just fill in the form below.

Dyson Ball MultiFloor Cylinder Vacuum Cleaner | 228560-01

Product Care

Discover all the benefits Product Care brings you.


With Product Care you can relax knowing your purchase comes with additional protection. Product Care covers all parts, labour and call-out fees for an UNLIMITED amount of repairs. Product Care will only use an authorized repairer network which means the job is done right the first time.

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2, 3 or 4 Year Protection Terms Available

You can choose the length of your Product Care to add additional benefits and protection for your product from the end of the manufacturer’s warranty. Choose from either 2, 3 or 4 years.


New for Old Replacement

If we cannot fix the product. We’ll replace it. LIKE for LIKE, SPEC for SPEC.


Coverage for Wear & Tear & Environmental Factors

Product Care covers wear and tear, defects in materials and workmanship. It also covers breakdowns caused by dust and internal overheating.



If you sell your product, or provide it as a gift to someone, your cover and any unredeemed entitlements can be transferred to the new owner. Simply contact us to arrange transfer of ownership.


International Coverage

Product Care covers your products anywhere in the world for up to €150. It also covers you in any country Harvey Norman operate in. These countries include Australia, New Zealand, Singapore, Slovenia and Croatia.



Our range of support options ensure you experience an easy and hassle free process when you need to talk to us about your Product Care Plan. If you are experiencing a fault, we will provide you with guidance and support every step of the way.

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Friendly Customer Care Team

Call 1800 200 503 to speak with our Ireland based Customer Care team who are available to help you with any enquiries or questions you may have.

Our team are available:
Monday to Friday: 9:00am to 5pm
Closed Weekends and Public Holidays


Easy Online or Phone Claim Process

Making a claim is simple and we are here to help you through every step of the process. Simply:

  1. Register your claim online at www.productcareclaims.ie or
    call our Customer Care team on 1800 200 503.
  2. Have your original purchase receipt handy to register the details of your claim.
  3. Let us take care of the rest.


Having Product Care with your purchase means you can enjoy benefits that are exclusive to you, such as cover for Accidental Damage, that will help you to enjoy the experience of your new product even more.

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Accidental Damage Cover

Product Care covers you for accidental drops, spills, cracked screens and unintentional accidents for 12 months.


Food Spoilage Cover

If your product is a fridge or freezer, Product Care will cover up to €150 for any food spoilage that occurs as a result of a covered fault.


Laundry Cover

If your product is a washer or dryer, Product Care will cover up to €50 for laundry expenses if your product is out of service for more than 10 days from the time you notify us of the fault.


No Lemon Guarantee

If your product costs more than €200 and has had two qualified service repairs and requires a third during the term of the plan, your product will be replaced.


Surge Protection Cover

Product Care offers cover against breakdowns from electrical interference, power surges or voltage fluctuations.

  1. Terms and conditions apply. Please visit product care claims website for more details.
  2. Feature relates to purchases made after 01/03/2011.
  3. For all product care cover enquires please consult www.productcareclaims.ie or call 1800 200 503


*2yr replacement plan commences when the manufacturer’s express warranty over the product finishes.

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