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Dyson Big Ball Animal 2 Cylinder Vacuum Clenaer | 228563-01

228563-01
Dyson Big Ball Animal 2 Cylinder Vacuum Clenaer | 228563-01
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Description

Tangle-free Turbine Tool

Counter-rotating brush heads remove hair from carpets and upholstery, with no brush bar for it to wrap around. Engineered for homes with pets.

Picks Itself up when Knocked Over

Other vacuums can fall down and stay down. Only Dyson Big Ball cylinder vacuums pick themselves up.

Hygienic Bin Emptying

Drives out dust and debris, so you don’t have to touch the dirt.

2 Tier Radial Cyclones

Two tiers of cyclones generate high centrifugal forces to capture microscopic dust and allergens.

New Self-adjusting Pneumatic Cleaner Head

Automatically self-adjusts to seal in suction across all floors. No need to change cleaner heads.

Rotating Wand Handle for Easy, Versatile Cleaning

The wand’s handle now rotates in three directions, allowing 360° articulation for greater control.

Product Features:
  • Quick-release tools
  • Self-rights when toppled
  • 25% quieter than its predecessor
  • Efficient whole machine filtration
  • Radial root cyclone technology
Specs
General
Brand Dyson
Product Category
  • Small Appliances
Product Type Bagless Vaccum
Colour Grey & Purple
Vacuum Cleaner Features
Vacuum Type Bagless
Vacuum Style Cylinder
Ideal For
  • Bathroom
  • Pet Hair
Floor Types
  • Carpet
  • Hard Floor
  • Laminate
  • Multi Floor
  • Tiles
  • Wood
Allergy Vacuum Yes
Animal Vacuum Yes
Auto cord Rewinder Yes
Attachments Included
  • Brush Tool
  • Carbon Fibre Turbine Head
  • Combination Tool
  • Dual mode floor tool
  • Stair Tool
  • Tangle-Free Turbine Tool
  • Crevice Tool
Additional Features
  • Bag Full Indicator
  • Hygienic Cleaning
  • Quick release wand
  • Two Tier Radial Cyclone
  • Washable Filter
Vacuum Performance
Action Radius 10.4 m
MAX. Suction 180AW
Noise Level 80 dB
Cord Length 6.5 m
Hose Length 3.3 m
Capacity & Filter
Filter Type Washable
Power
Energy Consumption - Annual 28 kwh
Power 600 W
Power Source Battery
Dimensions
Length 397 mm
Width 347 mm
Height 308 mm
Weight 7.5 kg
Certifications
Carpet Cleaning Performance Class C
Energy Rating A
Floor Cleaning Performance Class B
Reviews
Dyson Big Ball Animal 2 Cylinder Vacuum is rated 3.6 out of 5 by 26.
Rated 1 out of 5 by from Awful I’ve had this hoover since January and it’s awful , it’s clumpy , heavy , the hose is shorter than the one I had before , the pneumatic head can’t cope with going over my wood floor divider from tiles to wood floor, the hose pipe rest is in a stupid position so that when it’s in you can’t pick it up and carry it properly.. I replaced my old dyson temporarily with a red hoover with a face on the front and I thought that was bad . For the price of this hoover , I feel like I’ve been robbed . The only good thing about this is the suction . The accessorie heads are not as good as before . Overall completely disappointed with this hoover .
Date published: 2018-03-12
Rated 5 out of 5 by from Best Suction i have ever seen in my life I brought this hoover, this hoover is a beauty,the suction is so good that it almost pull my carpet on the stairs,also the attachment which has come with the hoover are very easy to used. i have used different hoovers in the past and most of the hoovers i send back within the cooling off period,but this hoover i am not having even a single reason to give it back. Only one thing i am worried is that, the dust bin is closed by a very tiny plastic clip which i thing is very thin and delicate and may break easily and if it breaks you will no be able to close the Hygienic bin.
Date published: 2018-02-12
Rated 5 out of 5 by from Dyson Engineers Doing Their Stuff! I have had this new machine for a month now and am most impressed. (I will be passing my older model on to my daughter now that she too has a dog). I particularly like the neatness of this latest version and the ease with which the dust collector clicks back into position on the machine after emptying - much better than the original design. The adjustable head is great and the suction is powerful. Terrifying to see how much dust and hair accumulates around the place with 3 dogs! This new version is less bulky for storage too.
Date published: 2017-10-31
Rated 5 out of 5 by from Total clean This is my first cylinder Dyson, having always opted for upright vacuums in the past. I had a few teething problems to start with, all my fault.. apparently you have the wand with the cleaning head at an angle from you and not almost upright as I had with my upright cleaners. So for the first two days I was stuck to the carpet being unable to push the cleaning head anywhere, but once I got the angle right I was amazed at the amount of debris my Dyson total clean collected. The attachments are all good to use, and the machine came with a little adapter that I could use my previously purchased Dyson tools with. The cylinder is easy to empty and again I am amazed at the amount collected with in. It is very user friendly (once you stop trying to use it like an upright Dyson) & cleans away dog hairs with ease.
Date published: 2017-12-05
Rated 1 out of 5 by from Waste of money Our old Dyson Animal lasted around 11yrs. The motor went so I did a quick rekkie on this new model....BAD decision!!! The vacuum isn’t anywhere near as good as the old machine, I can only hoover 2 low use rooms before having to wash the very small,and inadequate filter...the turbine head is half the size of my old machine, so twice the amount of time for 1 room...emptying the cylinder is petty. It’s all wayyyyy to flimsy and could easily be broken on the catches or levers. In short, I would NOT recommend this machine, if I’d had a money back guarantee which was valid for the first month, I would have returned it. This will have to be a spare for me as I’ve not had my old dyson repaired and is like new. I think Dyson should look at all the nag time comments and sort this one out. After all the majority can not be wrong.
Date published: 2018-11-02
Rated 3 out of 5 by from Dyson Big Ball Animal 2 Bought this as it was the nearest model to my old DC32 which was brilliant for storing away in a small space where the hose could be wrapped around the machine and the tools all clipped on. The Dyson Big Ball however, which has brilliant suction power, has some major design faults, one being the space needed to store it, the handle has to be stored upright and the tools cannot all be clipped onto the machine. I also find the height of the handle too short and I end up with back ache as I have to bend down to vacuum. I am only of average height. Another more minor design flaw is the catch that holds the dust container closed. It comes open quite easily when removing the container and I end up with all the dust over the base of the vacuum cleaner. But as mentioned before it has brilliant suction power and I like all the additional tools that come with it.
Date published: 2018-08-17
Rated 4 out of 5 by from Very powerful, minor design fault This is a very powerful cleaner that with the range of heads available gives great flexibility of use. Without any bags to replace, emptying is easy. However, it has a minor design flaw in that the catch that holds the dust container closed is quite flimsy. This means it can come open, especially when removing the dust container to empty it - it can empty itself all over the base of the vacuum and the floor which is very annoying.
Date published: 2018-07-14
Rated 5 out of 5 by from Easy to use My new Dyson big ball is light in weight and easy to carry. It is also extremely quiet. I didn't realise my carpets were so dirty until I emptied the clear bin unit. It is an improvement that the attachments are snapped on while not in use so they cannot be dislodged accidently. My only negative point is that I think that the on/off button and the plug cable retractor buttons seem a bit flimsy and could possibly get broken off.
Date published: 2017-10-16
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Delivery & Returns
Delivery
We offer a comprehensive nationwide delivery service; we aim to deliver all orders as quickly as possible.
  • Computers & Electrical – 1 to 5 days on stocked items.
  • Furniture & Bedding – 7 days stock items, Non Stock varies with supplier.

Note:

  • If delivery is urgent check with the local store, we are here to assist.
  • 90% of our orders are fulfilled on the next business day.
  • Delivery times for rural areas may vary depending on routes and availability.
Free Pick Up In Store

Can’t wait for delivery or don’t want to pay additional delivery charges? It’s incredibly simple to pick up your online order in store and get your hands on your product quickly and easily. Simply select the pickup in store option and head to your nearest Harvey Norman store to pick up your order.

  1. During checkout, select “Pickup” and select your preferred store.
  2. After your order is placed, you will receive an “order confirmation email” with your “order confirmation number”. 
  3. Once the store has confirmed your order and reserved the stock, you will receive an email “Ready for collection”. (Usually within 24 hours for in stock items)
  4. Bring your "order confirmation number" to the store you selected for pick up, along with photo ID and the credit card you used to make the order.
  5. Speak to one of our staff and your order should be processed in minutes.
Easy returns

If you feel your product has failed a Consumer Guarantee (as defined by Irish Consumer Law) then don't worry you can easily return it to your local Harvey Norman store. We'll even pay for the postage if you live in an area where there is no store. Our returns policy covers any purchased item (conditions apply).

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You can send us a message to request more information about this product. Just fill in the form below.

Due to the high volume of queries you may experience a delay in response, however, please feel free to contact our team via Live Chat for any further queries related to this product.

Dyson Big Ball Animal 2 Cylinder Vacuum Clenaer | 228563-01

Product Care

Discover all the benefits Product Care brings you.

PROTECTION

With Product Care you can relax knowing your purchase comes with additional protection. Product Care covers all parts, labour and call-out fees for an UNLIMITED amount of repairs. Product Care will only use an authorized repairer network which means the job is done right the first time.

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2, 3 or 4 Year Protection Terms Available

You can choose the length of your Product Care to add additional benefits and protection for your product from the end of the manufacturer’s warranty. Choose from either 2, 3 or 4 years.

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New for Old Replacement

If we cannot fix the product. We’ll replace it. LIKE for LIKE, SPEC for SPEC.

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Coverage for Wear & Tear & Environmental Factors

Product Care covers wear and tear, defects in materials and workmanship. It also covers breakdowns caused by dust and internal overheating.

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Transferable

If you sell your product, or provide it as a gift to someone, your cover and any unredeemed entitlements can be transferred to the new owner. Simply contact us to arrange transfer of ownership.

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International Coverage

Product Care covers your products anywhere in the world for up to €150. It also covers you in any country Harvey Norman operate in. These countries include Australia, New Zealand, Singapore, Slovenia and Croatia.

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SUPPORT

Our range of support options ensure you experience an easy and hassle free process when you need to talk to us about your Product Care Plan. If you are experiencing a fault, we will provide you with guidance and support every step of the way.

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Friendly Customer Care Team

Call 1800 200 503 to speak with our Ireland based Customer Care team who are available to help you with any enquiries or questions you may have.

Our team are available:
Monday to Friday: 9:00am to 5pm
Closed Weekends and Public Holidays

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Easy Online or Phone Claim Process

Making a claim is simple and we are here to help you through every step of the process. Simply:

  1. Register your claim online at www.productcareclaims.ie or
    call our Customer Care team on 1800 200 503.
  2. Have your original purchase receipt handy to register the details of your claim.
  3. Let us take care of the rest.
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ADVANTAGE

Having Product Care with your purchase means you can enjoy benefits that are exclusive to you, such as cover for Accidental Damage, that will help you to enjoy the experience of your new product even more.

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Accidental Damage Cover

Product Care covers you for accidental drops, spills, cracked screens and unintentional accidents for 12 months.

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Food Spoilage Cover

If your product is a fridge or freezer, Product Care will cover up to €150 for any food spoilage that occurs as a result of a covered fault.

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Laundry Cover

If your product is a washer or dryer, Product Care will cover up to €50 for laundry expenses if your product is out of service for more than 10 days from the time you notify us of the fault.

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No Lemon Guarantee

If your product costs more than €200 and has had two qualified service repairs and requires a third during the term of the plan, your product will be replaced.

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Surge Protection Cover

Product Care offers cover against breakdowns from electrical interference, power surges or voltage fluctuations.

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  1. Terms and conditions apply. Please visit product care claims website for more details.
  2. Feature relates to purchases made after 01/03/2011.
  3. For all product care cover enquires please consult www.productcareclaims.ie or call 1800 200 503

replacement

*2yr replacement plan commences when the manufacturer’s express warranty over the product finishes.

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