Vax Duet Master Steam Stick

Vax Duet Master Steam Stick

Extend Your Warranty With Product Care® - Wear & Tear Covered


The Vax Duet Master Steam is the ultimate appliance for total home cleaning.

Powerful jets of steam are designed to breakdown and remove stubborn grease and grime with ease. These jets of steam run at high temperatures to kill bacteria, dustmites and other allergens.

Ideal for cleaning tiles, lino, sealed laminate and wood floors. It is also fantastic for refreshing carpets and rugs.

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Product Features
  • 1600W Power
  • 0.4 Litre Tank
  • 30 Seconds to heat
  • 8 Metre Cord
  • 7 Piece Accessory Kit
  • Enviornmentally Friendly
Brand Vax
Product Type Steam Cleaner
Colour White & Blue
Vacuum Cleaner Features
Vacuum Type Bagless
Vacuum Style Steam
Ideal For
  • Bathroom
  • Kitchens
  • Pet Hair
Floor Types
  • Carpet
  • Hard Floor
  • Laminate
  • Linoleum
  • Tiles
  • Wood
Attachments Included
  • 250Ml Steam Detergent
  • 2X Microfibre Mop Pads
  • Carpet Glider
  • Concentration Nozzle
  • Cooling Base
  • Detachable Steam Pod
  • Detail Tool
  • Funnel
  • Hose
  • Large Plastic Brush
  • Metal Brush
  • Scraper Tool
  • Small Plastic Brush
  • Triangular Floor Head
  • Upholstery Tool Cloth
  • Upholstery/Window Tool
  • Window Cloth
Additional Features
  • Hygienic Cleaning
  • Light Weight
  • Powered Jets
Vacuum Performance
Action Radius 7 m
Cord Length 8 m
Hose Length 0.5 m
Capacity & Filter
Filter Type Micro Fibre
Power 1600 W
Power Source Main
Width 310 mm
Depth 220 mm
Height 1130 mm
Weight 2.47 kg
Vax Duet Master Steam Stick is rated 3.8 out of 5 by 224.
Rated 4 out of 5 by from Great mop but poor instructions!!! I just got this lovely mop and was very excited to use it. The mop dies good job only small problem with outflow of steam when use it hand held. the water tank seems not to close properly and some times it stopes the steam to come out properly. Another problem I found- there are simply no instructions on how to use attachments!!!! What do you use hose for? and how? How do I suppose to know it? what other attachements are best for? there are no instructions. Very strange. The attachemnt for window cleaning is not so good. The rubber doesnt pick up all the water and leaves the glass wet. Apart from it the mop is great and it cleaned my floor very well.
Date published: 2014-05-07
Rated 1 out of 5 by from Falling apart due to rust on components I have to agree with other frustrated customers, this steam cleaner was very disappointing in its performance and durability. Accessories are difficult to assemble and i would imagine impossible for an elderly person with say arthritic hands. Having given up using this item some time ago I decided to have a look inside the unit only to discover the reason the trigger controls don't work is down to a corroded rust laden return spring. Hardly top quality components I would have expected better from a ax but alas no. So I guess I will have to look to other suppliers for a better quality product, would not recommend anybody purchase a duet master.
Date published: 2016-09-18
Rated 5 out of 5 by from Brilliant Steam Mop After a great deal of thought, and reading reviews on different makes and models I opted for this one. I would like to say how I very pleased I am with this mop, it gets into all the corners with the attachments and produces enough stem to do my whole downstairs floor from one fill from the tap, didn't really expect that from the small water tank that it has, and also ready to use within seconds of switching on! It has also brought new life back to my bedroom carpets that were starting to look dowdy, with regular vacuum and steaming the colours are looking brighter again too, with its many attachments for different jobs there is something for every cleaning issue!
Date published: 2014-04-12
Rated 5 out of 5 by from Light and powerful I bought this model because I wanted to have two-in-one: handheld and steam mop in addition to my old model Bare Floor Pro steam mop which I love dearly! I was little bit afraid that it would be not as good as my steam mop because if it can be used as handheld it may be not perfect as a mop...I am happy to say, I was worried for nothing. It is much lighter and more powerful then Bare Floor Pro mop. Floors much cleaner ( I wiped with tissue floor after cleaning to see what left of the surface), less wet and it took less time and effort. Very happy with handheld as well. 10-15 minutes of perfect powerfull steam on one tank of water. What else could you wish for? Well done VAX!
Date published: 2014-01-17
Rated 3 out of 5 by from Disappointed I bought this steamer and initially was really pleased with it although it did not have the desired results I expected with carpets. It steam cleaned my tiled floors really well but when I came to just wanting the hand held steamer, it took both me and my husband to detach it. On my own, impossible. Also, unlike other models, the steam control is operated by keeping the lever pressed in on the handle, when I took pressure off the lever, the steam just stopped!! A friend has a model that has 3 settings, surely that is a much better design. Unfortunately the steamer had to be returned to the shop.
Date published: 2014-04-17
Rated 1 out of 5 by from Very disappointed I bought this a few days ago and was really excited after reading all the wonderful reviews. But whilst the hard floors are cleaner than doing by hand they are left (tiles) dull. I wish I'd not bothered with the version with all the extra tools as they are difficult to assemble on and even more difficult to get off. They are not sturdy when using (especially the window squeegy). I thought the steam cleaner would be good on grout and for the shower areas that get lime scaled up but the steam doesn't really shift the very small amount of dirt only produces loads of steam so that you can't see what you are doing. All in all I'm disappointed in the attachments and the smeary floor, despite opertating it as instructed.
Date published: 2014-02-28
Rated 4 out of 5 by from Easy to use and works well Bought this recently and am mighty impressed with the product. It is very simple to set up and has a host of attachments included. I have used on both Laminate and Lino and found it to clean without issue and without having to use any cleaning chemicals. A major benefit is that due to it steam cleaning, the floors dry out so fast so none of the usual "do not enter the room for 20 mins" after using a conventional mop! The attachments have a high pressure nozzle and a host of brushes and also a window cleaning attachment. the nozzle was ideal for blasting away some of the mould you tend to get in the corners of UPVC windows. Overall a fab product, would recommend.
Date published: 2015-03-30
Rated 3 out of 5 by from Easy to use and quick to fire up I have used the product twice and like the hand held section. It would be better if this version also had a liquid dispenser. I like the idea of a disinfectant being used with hand held bit too but you don't do that in a version. Perhaps you could make the dispenser able to allow the use of limescale remover swell as cleaner. It would then be awesome. Unfortunately I ordered a version minus the cleaning liquid tank and as I have a dog, I like the disinfectant idea. That said, it is easy to use and does not over wet the floors. I like Vac products, so am already converted.PS I have the carpet cleaner already.
Date published: 2014-04-13
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Delivery & Returns
We offer a comprehensive nationwide delivery service; we aim to deliver all orders as quickly as possible.
  • Computers & Electrical – 1 to 3 days on stocked items, non stock product up to 10 days.
  • Furniture & Bedding – 7 days stock items, Non Stock varies with supplier.


  • If delivery is urgent check with the local store, we are here to assist.
  • Locations within 30 km of a store are covered daily.
  • Delivery times for rural areas may vary depending on routes and availability.
Free Pick Up In Store

Can’t wait for delivery or don’t want to pay additional charges? It’s incredibly simple to pick up your online order in store and get your hands on your product quickly and easily. Simply select the free pick up in store option and head to your nearest Harvey Norman store to pick up your order.

  1. During checkout, select “Free pick up in store” and select your preferred store.
  2. After your order is placed, you will receive an “order confirmation email” with your “order confirmation number” (this is usually sent out within 2 hours).
  3. Once the store has confirmed your order and reserved the stock, you will receive an email “Ready for collection”.
  4. Bring your "order confirmation number" to the store you selected for pick up, along with photo ID and the credit card you used to make the order.
  5. Speak to one of our staff and your order should be processed in minutes.
Easy returns

If you feel your product has failed a Consumer Guarantee (as defined by Irish Consumer Law) then don't worry you can easily return it to your local Harvey Norman store. We'll even pay for the postage if you live in an area where there is no store. Our returns policy covers any purchased item (conditions apply).

Ask us

You can send us a message to request more information about this product. Just fill in the form below.

Vax Duet Master Steam Stick

Product Care

Discover all the benefits Product Care brings you.


With Product Care you can relax knowing your purchase comes with additional protection. Product Care covers all parts, labour and call-out fees for an UNLIMITED amount of repairs. Product Care will only use an authorized repairer network which means the job is done right the first time.

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2, 3 or 4 Year Protection Terms Available

You can choose the length of your Product Care to add additional benefits and protection for your product from the end of the manufacturer’s warranty. Choose from either 2, 3 or 4 years.


New for Old Replacement

If we cannot fix the product. We’ll replace it. LIKE for LIKE, SPEC for SPEC.


Coverage for Wear & Tear & Environmental Factors

Product Care covers wear and tear, defects in materials and workmanship. It also covers breakdowns caused by dust and internal overheating.



If you sell your product, or provide it as a gift to someone, your cover and any unredeemed entitlements can be transferred to the new owner. Simply contact us to arrange transfer of ownership.


International Coverage

Product Care covers your products anywhere in the world for up to €150. It also covers you in any country Harvey Norman operate in. These countries include Australia, New Zealand, Singapore, Slovenia and Croatia.



Our range of support options ensure you experience an easy and hassle free process when you need to talk to us about your Product Care Plan. If you are experiencing a fault, we will provide you with guidance and support every step of the way.

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Friendly Customer Care Team

Call 1800 200 503 to speak with our Ireland based Customer Care team who are available to help you with any enquiries or questions you may have.

Our team are available:
Monday to Friday: 9:00am to 5pm
Closed Weekends and Public Holidays


Easy Online or Phone Claim Process

Making a claim is simple and we are here to help you through every step of the process. Simply:

  1. Register your claim online at www.productcareclaims.ie or
    call our Customer Care team on 1800 200 503.
  2. Have your original purchase receipt handy to register the details of your claim.
  3. Let us take care of the rest.


Having Product Care with your purchase means you can enjoy benefits that are exclusive to you, such as cover for Accidental Damage, that will help you to enjoy the experience of your new product even more.

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Accidental Damage Cover

Product Care covers you for accidental drops, spills, cracked screens and unintentional accidents for 12 months.


Food Spoilage Cover

If your product is a fridge or freezer, Product Care will cover up to €150 for any food spoilage that occurs as a result of a covered fault.


Laundry Cover

If your product is a washer or dryer, Product Care will cover up to €50 for laundry expenses if your product is out of service for more than 10 days from the time you notify us of the fault.


No Lemon Guarantee

If your product costs more than €200 and has had two qualified service repairs and requires a third during the term of the plan, your product will be replaced.


Surge Protection Cover

Product Care offers cover against breakdowns from electrical interference, power surges or voltage fluctuations.

  1. Terms and conditions apply. Please visit product care claims website for more details.
  2. Feature relates to purchases made after 01/03/2011.
  3. For all product care cover enquires please consult www.productcareclaims.ie or call 1800 200 503


*2yr replacement plan commences when the manufacturer’s express warranty over the product finishes.

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