Description
Save money, and the environment
Samsung water filters are tested and certified by NSF International, a non-profit non-governmental organisation dedicated to public health, safety and environmental protection. Its certification is widely recognised around the world as a guarantee of safety.
Reduce contaminants
Samsung water filters use a high grade carbon block which removes contaminants such as chlorine that may be present in your water, whilst also removing odours.
Fresh filtered water at your fingertipsWhen you purchase a Samsung side by side or French door refrigerator with ice and water dispenser you can rest assured that it is equipped with a highly efficient water filtration system. Whether located inside or outside of the refrigerator, these filters guarantee a reduction in contaminants. Enjoy fresh filtered water right from the dispenser without worrying, time after time.
Samsung External Water Filter | HAFEX1/XEP is rated
3.4 out of
5 by
5.
Rated 3 out of
5
by
Sparky from
Why no flow direction shown on filter
Samsungs instructions tell you to install it the correct way around as shown by a direction flow arrow on the filter... That does not exist.
Date published: 2017-04-22
Rated 4 out of
5
by
Arty from
Poor installation instructions
There is nothing on the product to show the direction of flow. Installation is therefore guesswork. How can samsung miss something so simple? A simple arrow on the label would suffice.
Date published: 2016-04-14
Rated 3 out of
5
by
billymcmurray from
Good filter with easy to use push fit connections but ........ what is the correct flow direction??
For a genuine Samsung replacement item, why does the filter not have a flow direction marked per the information label on the item? Not acceptable for genuine replacements.
Date published: 2016-08-26
Rated 4 out of
5
by
Roglang from
Direction of flow.
I have seen many comments regarding direction of flow not indicated. Well I have to dispute this.
It is clearly marked on the label ..
Date published: 2017-03-20
Rated 3 out of
5
by
The Old Chap from
I have no alternative but to approve
We had our Samsung fridge freezer installed in July 2015. Alarm bells started to sound when the technicians struggled to fit the filter without it leaking. Eventually they did fit the filter, but only after going back to the store to obtain a replacement.
April 2016 and the indicator light illuminated on our fridge. I ordered replacement filters; Samsung certified and after receipt commenced installation. May I say that I managed to install the filter on the second attempt, but only after I took the retaining clamps (not the red clips) from the original filter. If you visit the Samsung site they state that you remove the red clips and withdraw the pipes. The charming man on the video repeats the same instructions, but there is no of him doing it and I now know why! I removed the red clips and tried to pull the pipes off; they wouldn't budge. Tried again and again, not a mm. As I had some excess pipe and due to the fact that the filter is not easy to access, I cut the pipe at both ends. Even using pliers, gripping the plastic pipe firmly, the pipe does not detach. Eventually I took out blue/grey retaining clamps. I was then able to remove the pipes.
Fitting is the opposite, but actually it wasn't. There was a slight leak, so I had to repeat the procedure, honestly and it was at this stage I damaged a clamp and had to use one from the original. After slight adjustment trimming the pipe edge, I installed the filter at the second attempt and so far it isn't leaking.
May I say that I was amazed that the installers had such trouble, but now I know why. Let's get the video on the Samsung website to demonstrate how difficult it is to get the pipe off, yes it is easy to fit, but impossible to remove.
Incredibly poor design and it is only due to the fact that I purchased two filters that I will be replacing it in circa 6 months time, but this time I will be prepared to sever the pipes at the start, rather than waste pipe as it stretches when you try to pull it.
Date published: 2016-05-23
Delivery & Returns
Delivery
We offer a comprehensive nationwide delivery service; we aim to deliver all orders as quickly as possible.
- Computers & Electrical – 1 to 3 days on stocked items, non stock product up to 10 days.
- Furniture & Bedding – 7 days stock items, Non Stock varies with supplier.
Note:
- If delivery is urgent check with the local store, we are here to assist.
- Locations within 30 km of a store are covered daily.
- Delivery times for rural areas may vary depending on routes and availability.
Free Pick Up In Store
Can’t wait for delivery or don’t want to pay additional charges? It’s incredibly simple to pick up your online order in store and get your hands on your product quickly and easily. Simply select the free pick up in store option and head to your nearest Harvey Norman store to pick up your order.
- During checkout, select “Free pick up in store” and select your preferred store.
- After your order is placed, you will receive an “order confirmation email” with your “order confirmation number” (this is usually sent out within 2 hours).
- Once the store has confirmed your order and reserved the stock, you will receive an email “Ready for collection”.
- Bring your "order confirmation number" to the store you selected for pick up, along with photo ID and the credit card you used to make the order.
- Speak to one of our staff and your order should be processed in minutes.
Easy returns
If you feel your product has failed a Consumer Guarantee (as defined by Irish Consumer Law) then don't worry you can easily return it to your local Harvey Norman store. We'll even pay for the postage if you live in an area where there is no store. Our returns policy covers any purchased item (conditions apply).
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