Brother Multifunction Printer | DCP9020CDW

Brother Multifunction Printer | DCP9020CDW

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The Brother DCP-9020CDW is a 3-in-1 colour laser printer, perfect for small offices. You can print, scan and copy from the same machine. It offers print speeds of up to 18ppm (mono) and 18ppm (colour). Sharing information is a breeze with 802.11n wireless connection or you can connect to your network via the built-in Ethernet. Use the hi-speed USB 2.0 to connect to your PC. You can print directly from your Apple iOS, Android, Windows Phone or Blackberry device using mobile connectivity. This wireless printer features high yield colour toner cartridges to yield up to 2,200 pages. It offers flexible paper handling with 250-sheet paper capacity and a single sheet bypass tray.

Product Features:
  • 18 ppm Mono/Colour Printing
  • Automatic Two-sided Printing
  • Colour Touchscreen
  • Wireless Connectivity
  • Mobile Connectivity
Brand Brother
Product Type Multifunction Printer
Colour Light Grey
Printers & Multifunctions
  • Print
  • Scan
  • Copy
Display LCD
Memory 192 MB
Compatible Operating Systems Windows XP Home Edition, XP Professional Edition, XP professional x64 Edition, Server 2003 (Network only), Server 2003 x64 Edition (Network only), Vista, Server 2008 (Network only), Server 2008 R2 (Network only), Windows 7, Windows 8, Server 2012
Card Reader Yes
Noise Level 53 dB
Wireless Printer Connections
  • AirPrint
  • Brother iPrint&Scan
  • Cortado
  • Google Cloud Print
Print Features
Printer Type
  • Inkjet
Input Capacity 250 Sheets
Output Capacity 100 Sheets
Print Resolution - Mono 2400 x 600 dpi
Print Speed - Mono 18 ppm
Print Speed - Colour 18 ppm
Scan Features
Scan File Format OCR, PDF
Scan Size A4
Max. Scan Resolution 19200 x 19200 dpi
Scan Resolution 1200 x 2400 dpi
Photocopy Features
Copy Resolution - Colour 600 x 600 dpi
Copy Resolution - Mono 600 x 600 dpi
Copy Speed - Mono 18 ipm
Copy Speed - Colour 18 ipm
Frequency 50 - 60 Hz
Voltage 220-240 V
Wireless Connectivity
  • Wi-Fi
Wireless Ready Yes
Ports & Connections
  • USB 2.0
  • Ethernet
USB Ports 1
Width 410 mm
Depth 483 mm
Height 410 mm
Weight 23.2 kg
Brother Multifunction Printer | DCP9020CDW is rated 4.5 out of 5 by 63.
Rated 1 out of 5 by from Eats ink and breaks Bought this printer and initially thought it was great. Then realised it was requiring the toner to be changed more often than expected. We usually get about 50% over page count because of the nature of the docs we print(on older brother printers). With this we barely achieved the stated page count. Then it broke after 6 months. This has left me very dissatisfied with this printer. We had switched all of our printing to brother machines and up to this point had had only minor problems, but this printer is definitley not value for money in my opinion
Date published: 2014-01-03
Rated 4 out of 5 by from Nick, Northants Really pleased with this as a replacement for my inkjet. I thought the footprint would be excessive but it blends in just fine in my home office. Print quality is great although I haven't tried to print photos. Really pleased with the duplex facility which was one of the main reasons I chose this Brother Scanning is also easy although it is slightly different from what I was used to. That said, every scanner I have ever owned does things slightly different. Can't comment on the document feeder as I haven't used it. Set up is a doddle - I had to download the windows 10 pack which isn't on the disc, but otherwise no problems.
Date published: 2016-10-20
Rated 5 out of 5 by from A step up from previous printer This printer was bought as a replacement printer and it far excels in features to previous one. Very quick and easy to setup on USB, Wifi and Cloud printing on an Android device. Very quiet in operation, quick to wake up and print. Large paper capacity in Std bin, Print quality is very good in B/W and general colour printing but struggles a bit in photo print . Cartridges seem reasonably priced compared to other manufacturers and easy to change. Software supplied is very comprehensive. Colour touchscreen controls very clear and easy to navigate and customising options very easy, Comprehensive manual covers all the necessary information with the Cloud/Air print setup available via Brothers website
Date published: 2016-01-22
Rated 1 out of 5 by from Dissapointing At 18 months old we had to replace the fuser unit (approx. 8,000 pages). Then12 months later it needs replacing again. Page count of 14,470 pages since new. We bought two of these at the same time. Identical firmware etc. One printer is fine, other prints fine but scanner has many problems with scan to PC, usually not recognising the PC. We have not managed to configure scan to network to work on either of these printers. We have used the identical parameters to configure different model Brother MFPs to successfully scan to network. No help with any of these issues from Brother as "Out of warranty".
Date published: 2015-09-23
Rated 4 out of 5 by from It is large! I bought this as first colour laser printer, having got frustrated with my inkjet gobbling up ink and constantly having technical problems. I am pleased with the quality of the printing, including colour photos printed on normal paper, which came out better than the inkjet, despite lower resolution, in theory. I couldn't get it to be recognised by my apple products directly,depsite it advertising apple 'airprint' but have succeeded by using the IP address, but this took a while. It connected to PCs very easily. Main comment is I under-estimated how big it was- I have had mono laser printers before and have looked at several colour printers in shops but was taken aback at how BIG this one is- like an office photo-copier, not a home device- so make sure you look at the measurements and check your space before you order. so far very pleased.
Date published: 2017-01-18
Rated 5 out of 5 by from What a gem This printer does everything it says on the box and is so easy to use. Copying, scanning, document handling, two sided colour printing all at the touch of a button. Within minutes it had connected to phones, iPads and laptop. I can now print anything from any device. Two sided printing is easy and intuitive, just press the button for 2 sided and it sorts itself out. This is the first complex printer I have used that really does look after itself. I wish I had found this years ago, life would have been so much simpler.
Date published: 2015-07-11
Rated 5 out of 5 by from Huge step up from inkjet Had this a few weeks now, it was easy to set up and make compatible with my families numerous devices. Got it printing within 20mins, so easy to set up. Never having had a laser printer before it might take me awhile to get used to all the different functions, but I will eventually use them all. First print was very clear type, unlike every time I printed from my inkjet I always got a poor first print. It didn't take it long to wake up and start printing. My second was a picture on glossy paper for laser and it was much better than my five year old inkjet. This printer is for home use, so hopefully it will be a long time before I need to replace the toners. It took me quite a while after doing a lot of research to decide on this printer and brand, and so far I have not been disappointed. I would recommend this product to others.
Date published: 2017-01-11
Rated 5 out of 5 by from Printing getting easier with each new model I had before a brother mfcn all in one, after a family re-arrangement I needed a new printer , so I googled , Argos it and curry pc'd it. After a short review on the brother home page I went for this model. Very well good choice its print quality is very good , the time for the first page after wake up is better then on my old model and way faster than every inker.it is a very quite device and it's inbuilt wifi makes it even easier , just find a free socket plug it in and print. You can even scan and print from the iPhone how cool is that?
Date published: 2017-01-18
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Delivery & Returns
We offer a comprehensive nationwide delivery service; we aim to deliver all orders as quickly as possible.
  • Computers & Electrical – 1 to 3 days on stocked items, non stock product up to 10 days.
  • Furniture & Bedding – 7 days stock items, Non Stock varies with supplier.


  • If delivery is urgent check with the local store, we are here to assist.
  • Locations within 30 km of a store are covered daily.
  • Delivery times for rural areas may vary depending on routes and availability.
Free Pick Up In Store

Can’t wait for delivery or don’t want to pay additional charges? It’s incredibly simple to pick up your online order in store and get your hands on your product quickly and easily. Simply select the free pick up in store option and head to your nearest Harvey Norman store to pick up your order.

  1. During checkout, select “Free pick up in store” and select your preferred store.
  2. After your order is placed, you will receive an “order confirmation email” with your “order confirmation number” (this is usually sent out within 2 hours).
  3. Once the store has confirmed your order and reserved the stock, you will receive an email “Ready for collection”.
  4. Bring your "order confirmation number" to the store you selected for pick up, along with photo ID and the credit card you used to make the order.
  5. Speak to one of our staff and your order should be processed in minutes.
Easy returns

If you feel your product has failed a Consumer Guarantee (as defined by Irish Consumer Law) then don't worry you can easily return it to your local Harvey Norman store. We'll even pay for the postage if you live in an area where there is no store. Our returns policy covers any purchased item (conditions apply).

Ask us

You can send us a message to request more information about this product. Just fill in the form below.

Brother Multifunction Printer | DCP9020CDW

Product Care

Discover all the benefits Product Care brings you.


With Product Care you can relax knowing your purchase comes with additional protection. Product Care covers all parts, labour and call-out fees for an UNLIMITED amount of repairs. Product Care will only use an authorized repairer network which means the job is done right the first time.

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2, 3 or 4 Year Protection Terms Available

You can choose the length of your Product Care to add additional benefits and protection for your product from the end of the manufacturer’s warranty. Choose from either 2, 3 or 4 years.


New for Old Replacement

If we cannot fix the product. We’ll replace it. LIKE for LIKE, SPEC for SPEC.


Coverage for Wear & Tear & Environmental Factors

Product Care covers wear and tear, defects in materials and workmanship. It also covers breakdowns caused by dust and internal overheating.



If you sell your product, or provide it as a gift to someone, your cover and any unredeemed entitlements can be transferred to the new owner. Simply contact us to arrange transfer of ownership.


International Coverage

Product Care covers your products anywhere in the world for up to €150. It also covers you in any country Harvey Norman operate in. These countries include Australia, New Zealand, Singapore, Slovenia and Croatia.



Our range of support options ensure you experience an easy and hassle free process when you need to talk to us about your Product Care Plan. If you are experiencing a fault, we will provide you with guidance and support every step of the way.

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Friendly Customer Care Team

Call 1800 200 503 to speak with our Ireland based Customer Care team who are available to help you with any enquiries or questions you may have.

Our team are available:
Monday to Friday: 9:00am to 5pm
Closed Weekends and Public Holidays


Easy Online or Phone Claim Process

Making a claim is simple and we are here to help you through every step of the process. Simply:

  1. Register your claim online at www.productcareclaims.ie or
    call our Customer Care team on 1800 200 503.
  2. Have your original purchase receipt handy to register the details of your claim.
  3. Let us take care of the rest.


Having Product Care with your purchase means you can enjoy benefits that are exclusive to you, such as cover for Accidental Damage, that will help you to enjoy the experience of your new product even more.

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Accidental Damage Cover

Product Care covers you for accidental drops, spills, cracked screens and unintentional accidents for 12 months.


Food Spoilage Cover

If your product is a fridge or freezer, Product Care will cover up to €150 for any food spoilage that occurs as a result of a covered fault.


Laundry Cover

If your product is a washer or dryer, Product Care will cover up to €50 for laundry expenses if your product is out of service for more than 10 days from the time you notify us of the fault.


No Lemon Guarantee

If your product costs more than €200 and has had two qualified service repairs and requires a third during the term of the plan, your product will be replaced.


Surge Protection Cover

Product Care offers cover against breakdowns from electrical interference, power surges or voltage fluctuations.

  1. Terms and conditions apply. Please visit product care claims website for more details.
  2. Feature relates to purchases made after 01/03/2011.
  3. For all product care cover enquires please consult www.productcareclaims.ie or call 1800 200 503


*2yr replacement plan commences when the manufacturer’s express warranty over the product finishes.

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